FAQs

An air conditioner installation is a lengthy, complex process. When you schedule services with DiBiase Heating and Cooling Company, you can expect our technicians to perform the following tasks:

  • Assess the space and its size and find the right location for the system
  • Clear the installation area
  • Install the indoor unit, then add the outdoor unit
  • Add the correct amount of refrigerant
  • Connect the AC system to the electrical panel
  • Test the system to ensure it works correctly
  • Insulate the refrigerant line
  • Add air ducts if needed
  • Perform a final inspection of the system
  • Teach you how to use the system

Deciding between a ductless mini split AC system and a central AC system for your house can depend on numerous factors, including the size, budget, and your needs.

  • Size of the space: A ductless system can be more efficient for smaller areas or targeted cooling
  • Budget: Ductless systems can have a higher upfront cost but be more cost-effective for specific applications
  • Appearance: Consider how the indoor units and ductwork might impact the look of your home
  • Climate: A central AC system may be more suitable for whole-house cooling in extremely hot climates

To decide which unit is best for your house, call our DiBiase Heating and Cooling Company experts to assess your needs and criteria.

If your air conditioner is not producing cold air, it can be due to numerous factors, including:

  • Low refrigerant levels
  • Dirty or blocked air filters
  • Malfunctioning thermostat
  • Blocked or dirty condenser
  • Malfunctioning compressor
  • Faulty wiring or other electrical issues
  • Frozen evaporator coils
  • Leaks or defects in the ductwork
  • Undersized AC system

If you smell burning plastic coming from your heater, it can signal there’s an object in the heater – such as a wrapper, critters, debris, or even a household item (like your kids’ toys).

This will melt while the furnace runs, causing a burning smell. Our technicians recommend shutting off the system, trying to remove the object, and calling for professional services to have a look.

If your thermostat is working, but your furnace is not turning on, it can be due to numerous issues. The most common causes are tripped circuit breakers, pilot light issues, ignition or sensor problems, blocked air filters, faulty blower motors, etc.

A heating contractor should inspect your system to determine the cause of the problem.

If your furnace is blowing cold air instead of warm air, you should turn the system off until an expert can examine the unit and determine the cause of the problem. Running a malfunctioning unit can cause further damage and create safety threats for your household.

Call our DiBiase Heating and Cooling Company experts at 610-873-1244 when you need heating and cooling services in Downingtown, PA, and Chester County. We offer the ultimate customer experience.