Bailey NC Heating & Air Conditioning Services
Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Bailey, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Bailey, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Bailey, NC
Customers say: The recent reviews exhibit a positive overall sentiment, with a slight inclination towards the positive. The reviewers express satisfaction with the services provided, highlighting the helpfulness, expertise, and professionalism of the technicians. They mention the timeliness, efficiency, and quality of the work done. Additionally, the reviewers appreciate the courteous and respectful behavior of the technicians, as well as their willingness to answer questions and provide detailed explanations. The positive reviews also mention the positive experiences with the company's customer service, including the ease of scheduling appointments, the clarity of the pricing, and the overall positive impression left by the technicians. However, it's worth noting that the negative reviews are fewer in number and do not contain any significant negative sentiment. Overall, the reviews suggest that customers have had positive experiences with Jackson and Sons and would recommend their services to others.
Our Reviews by City
Customer
Joyce - Bailey, NC 27807
Home owmer
Joyce - Bailey, NC 27807
Excellent service
ARTIS - Bailey, NC 27807
Ricardo was very knowledgeable and professional
Great Service
William - Bailey, NC 27807
Would recommend Jackson and son to anybody
Great Service
HAMILTON - Bailey, NC 27807
Professional, to the point and got the job done. No complaints at all.
Great Service
Jeremy - Bailey, NC 27807
Excellent technician (Caleb S.).. intelligent, honest and upfront.
Great
Chad - Bailey, NC 27807
Did a good job
JOHNNIE - Bailey, NC 27807
Satisfied
Alex R.
Pulled up master toilet and ran the sewer machine through the drain line and cleared the blockage. Also cleared both shower drains from the blockage and made sure the washing machine drain line was working properly. Everything is flowing like it should at this time.
Norman A.
Dug up septic to show that the septic tank was full
Norman A.
Tub spot is bad so change out customer provide trim Unclog hall bath lavatory sink And kitchen sink advise daughter might want to looking get galvanized drain line and cast iron replace do to pull back bunch of rust
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Tech recommended getting water spigot replaced customer will wait and give us a call.
Romario T.
Tested heat and cool mode on the right hand side bard unit (facing the thermostat). Heat mode is operating without a loud noise. Right hand side thermostat was off and left side was on set on 64 heat. Tech believes the right hand side thermostat may have been left on cool mode and operated the compressor while the unit on the left was heating. Tech left both thermostats set on 68 heat and informed the customer to call us back if any abnormal noise is heard. Amp draw on blower motor and capacitor checked good. Bard unit#14. Bard units were recommended to be replaced during the last CmA due to reading bad windings on the compressors.
David S.
—Performed CMA Inspection on 2 Gas Package Systems and 2 Wall Mount Package Heat Pumps. -Gas Package 1 - 2012 Goodman: Main (Right) Building: No obtainable reading from outdoor fan motor side of dual run capacitor. Recommend installing 5 mfd capacitor for outdoor fan motor. Provided estimate for capacitor. Compressor failed megohm test at last maintenance. This indicates that insulation on motor winding has deteriorated and that the compressor may be due for failure. Due to age of system and likelihood of compressor failure, replacement of system should be considered. -Wall Mount 1 - 2009 Bard 2 Ton Package Heat Pump: Classroom Building, Left Side from Front: Compressor failed megohm test at last maintenance. This indicates that insulation on motor winding has deteriorated and that the compressor may be due for failure. Due to age of system and likelihood of compressor failure, replacement of system should be considered. -All systems operating at this time. Wall Unit 1 and Gas Pack
Aidan T.
- Tech encountered a variety of challenges upon arrival. Found condenser fan rotating backwards due to incorrect capacitor wiring. - System continuously shuts off due to low pressure cutout and began rapidly energizing and de-energizing the contactor. Possibly a bad low pressure switch or defrost control board. - Confirmed air flow and proper blower rotation and speed. Ran system in cooling mode with no issues. Inspected outdoor TXV and found a micro leak in the equalizer tube running to the bulb. This leak is causing the TXV to remain shut and create a restriction when in heat mode. Customer did not approve any repairs at this time. Customer stated that they will perform all the repairs necessary. Tech recommended flowing nitrogen when brazing due to the small ice of the equalizer tube. Recommended replacing defrost control and low pressure switch. Tech did not perform any repairs during this visit.
Romario T.
Tech adjusted/checked the gas pressures for system #2 and assured that the system was converted to LP. Inlet pressure was set to correct 13-14inWc and outlet pressures was set to manufacturer specs as well. Loud rattling noise was heard from a loose screw not secured all the way near the burner shield plates, noise was controlled after securing the shields. Tech tested heat and allowed the system to burn off the oils of the heat exchanger for 15 minutes. Tech also educated the customer about thermostat operation. Tech notified the customer that the LP tank is getting low. Install warranty.
Kenny C.
Performed ESA, homeowner informed tech that there was a “wet clothing” coming from return but went away. Tech informed homeowner of “dirty sock syndrome” and stated that could possibly be the culprit. Tech deeper cleaned coil with coil cleaner and informed homeowner that if smell arises again to give us a call. Tech also installed a hard start kit to help combat high start run amps and to protect the compressor. System is cleaned and serviced.
Demarcus M.
Replace 7.5 Ton Gas Pack With New Trane 7.5 Ton Gas Pack With WiFi Programmable Thermostat Cost: Gas Pack $15,890 Materials $830 Crane $1,200 Permit $220 Labor $1,800
Jesse J.
Tech preformed CMA FULL SERVICE on 2 Gas Package Units and 2 Wall Mount Heat Pumps. Tech noticed that Gas Pack #1 was documented in January of 2024 to have failed control board. During the inspection tech found that board had been replaced by another HVAC Contractor and System was back up and operational. Tech did find that the compressor did fail megohm test. This indicates the insulation around windings is damaged or gone, this causes compressor to be highly subjected to future failure. Due to age of system, Tech recommends replacing. Also During inspection tech found Gas Pack #2 not operating. Tech found thermostat indicating system was operating but system was not. Tech found no voltage at thermostat. Thermostat was operating on battery backup. With further investigation tech found system had insufficient power at unit. Tech found only one leg of 3 Phase power to have only 178v, while the over 2 legs had none. Tech checked fuses in disconnect and found them to have continuity. Tech
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Tech recommended hard start.
Luis R.
Tech found dual run capacitor had failed tech spoke with customer on dual run capacitor price 40/5 tech also educated customer on benefits of membership customer approved repairs. When it was time for payment customer found his account had been hacked. Customer is going to go to bank take out the cash from savings account then meet technician around the area.
Aidan T.
Tech performed ESA, Tech found excessive amounts of bacteria growing inside unit, tech recommends adding plasma to system to prevent issue from occurring and to prevent bacteria from getting in ducts or home. tech found no other issues with system at this time. System is back on and operating properly at this time. Tech spoke with customer about renewal and customer
Matthew L.
Tech replaced 14*20 filter. Did not have 14*30 or 12*12 filter. Tech inspected system per ESA. Found manifold pressure very low for propane at 4.5” WC. Joy confirmed 125 oriface is correct for propane. Gas valve adjustment is front seated and pressure is too low. Tech attempted to remove and adjust gas valve spring, but plastic set screw is stuck in valve. Tech was able to adjust high and low stage propane regulators to get inlet gas pressure from 6” WC up to 12.6” WC into gas valve, but even with gas valve adjustment front seated, manifold pressure will not rise above 4.5” WC to burners. System is heating, but tech recommends ordering LP conversion kit including propane spring and gas valve to ensure system gets correct propane pressure to burners. Need to check on conversion kit and call to quote price. There is no disconnect next to unit. Unit is straight wired behind panel next to unit. Tech turned off 50 amp breaker in laundry room to service gas pack. This is a safety hazard. T
Noah C.
Upon arrival customer stated LP tank had recently ran out and it was just refilled. Tech found gas pack in an ignition lockout. Tech reset system and cycled ignition to clear air out of gas lines. System lit after a few tries, tech found no further challenges. System is back up and heating. Collected $96.41 by card.
Noah C.
Upon arrival tech found Vision Pro 8000 thermostat blank at Goodman gas pack system. Tech found 0v at thermostat, low voltage fuse not blown at unit. Transformer is supplying 24v, 24v at plug at ignition control board. However, board is not turning on. Diagnosed failed ignition control board. System is over 10 years old, informed field supervisor. Customer stated both thermostats for wall mounted heat pumps were not turning systems on. Upon inspection tech found both thermostats on and calling for heat, one wall mounted heat pump was running properly. However, tech found failed blower motor on other wall mounted heat pump. Dual shaft motor, motor information on file and in photos. Office will send proposal with motor repair price for blower motor replacement. Tech left power off to gas pack as well as failed wall mounted heat pump. Informed staff on site. Billing out for service call fee.