Cove City NC Heating & Air Conditioning Services
Jackson and Sons has provided full-service residential and commercial heating and air conditioning installation, maintenance tune-ups and repair services in Cove City, NC since 1974.
Read our reviews to learn why your neighbors call us first for their home and business comfort needs in Cove City, NC, then call us at 919-734-9611 to see what we can do for you.
Local Reviews
for Cove City, NC
Customers say: The recent reviews exhibit a positive overall sentiment, with a slight inclination towards the positive. The reviewers express satisfaction with the services provided, highlighting the helpfulness, expertise, and professionalism of the technicians. They mention the timeliness, efficiency, and quality of the work done. Additionally, the reviewers appreciate the courteous and respectful behavior of the technicians, as well as their willingness to answer questions and provide detailed explanations. The positive reviews also mention the positive experiences with the company's customer service, including the ease of scheduling appointments, the clarity of the pricing, and the overall positive impression left by the technicians. However, it's worth noting that the negative reviews are fewer in number and do not contain any significant negative sentiment. Overall, the reviews suggest that customers have had positive experiences with Jackson and Sons and would recommend their services to others.
Our Reviews by City
Great service
Ricky - Cove City, NC 28523
Quick service
Terry - Cove City, NC 28523
Good as always
Quarterly checkup. On time. On point.
Terry - Cove City, NC 28523
As always great service.
As good as it gets
Terry - Cove City, NC 28523
If this was the Olympics. Jackson and son would get the gold metal hands down.
David S.
—Performed CMA Full Service on 1 Package Heat Pump. — Heat strips are not connected. Blower motor wiring has been connected to compressor wiring at thermostat connection. — Performed extensive cleaning of blower wheel. —Changed filter, cleaned coil and outdoor unit, cleaned blower wheel, flush drain pan and trap. System currently operating correctly with a temperature difference of 19 degrees in heat mode.
Caleb S.
Provided estimate to replace system and duct system
Derek J.
Upon arrival tech was informed that air handler would run for about a minute then shut off and condenser would continue to run and shut off. Tech found blow fault on control board. Checked to ensure blower was receiving proper voltage and it is. Reset breaker and blower came and ran for about a minute after condenser came on then blower shut off again with fault. Tech suspects the module is causing blower to cut off. Recommend replacement of both motor and module. Tech quoted OEM motor and single speed motor due to not being under warranty. Homeowner approved replacement with single speed motor. Installed and checked operation. System is back operational at this time.
Joseph C.
Upon arrival tech cycled system and found system is running properly, tech was unable to replicate issue.
Dawson M.
Tech serviced and cleaned unit. Tech found bacteria build up on blower. Tech pulled and cleaned. Tech found inducer motor capacitor at 1.8/2 MFD. Tech found compressor capacitor reading at 50/45 MFD. tech also found evaporator coil showing signs of rust. Tech did a detailed leak search but could not find a consistent leak. Tech recommends plasma air and turbo capacitor.
Dawson M.
Tech serviced and cleaned unit. Upon arrival tech found outside fan rattling/vibrating excessively. Tech found excessive bacteria build up on blower. Tech pulled and cleaned. Tech also found compressor capacitor rating at 47.5/45. Tech recommends plasma air. Customer declined. Unit is heating and cooling efficiently. (Next visit customer needs extra 14x24x1. Tech did not have any on his truck)
Norman A.
4x3 fernco came undone And 3 in pipe wasn’t glued in fitting
Matthew L.
Replaced 20 amp breaker with 15 amp breaker for furnace in main panel. Breaker is spot #20 in panel. Condenser calls for 26-45 amps and has 40 amp fuses in disconnect at unit.
Norman A.
Customer go call back when they get tub shower faucet for us to install
Joseph C.
Tech found no challenges upon arrival system is running with correct pressures and delta t. No charge per office
Jesse J.
Remove Existing 4 Ton Goodman AC Unit and Furnace And Install New 4 Ton Goodman AC Unit And Furnace With Coil With WiFi Programmable Thermostat
Alex R.
Removed old tankless heater and installed a new customer supplied tankless heater.
Alex R.
Started to remove the tankless water heater then found out the customer had bought a natural gas heater and they need a propane water heater.
Matthew L.
Tech found pilot light for hanging heater in truck bay not staying lit. Tech suspects faulty thermocouple. Tech replaced thermocouple for testing purposes and pilot flame stayed lit. Tech tested heater without challenges. Heater displays signs of age, but is operating properly at this time. Tech collected for service call and repair.
Matthew L.
Performed PSA maintenance on system once repairs were done. Tech cleaned coils and drain. Found no further issues. Customer declined to extend maintenance. Says she needs to talk to her family and call back in if she wants to extend. Please print paper copy.
Matthew L.
Tech pumped refrigerant back down into outdoor unit. Replaced indoor TXV and biflow drier. Flowed nitrogen while brazing. Low side of system passed positive and negative pressure test. Released refrigerant back through system and tested. System is back cooling properly. Collected for repair. Need to mail paper copy of receipt and 1 year guarantee to 102 Devin lanes. Explained that we don't have a printer on the truck.
Bryce C.
Customer can do it himself, have to price ductless to go back like it is
Matthew L.
Tech arrived to do maintenance TTE. Tech found system was not cooling due to being void of refrigerant. Tech found high pressure switch braze joint leaking. System is 9 years old. Customer reported no interest in system replacement. Approved braze repair. Tech brazed high pressure switch and replaced biflow drier while flowing nitrogen. System passed positive and negative pressure test and tech recharged system. Tried to use zip ties to secure high pressure switch and braze joint broke free again. Tech recovered refrigerant and made braze repair again using more silver solder. Tech tugged on it again slightly. It seems more secure. System passed positive and negative pressure test again. Tech recharged system again and tested. Tech found suction pressure very low in cooling mode. Subcooling and superheat are very high. Tech diagnosed indoor TXV is also not metering properly. Visually inspected indoor TXV and found no rubbing on sensing bulb line. Tried switching reversing valve back an
Josh W.
Tech performed esa on one system, tech did not find any issues with system at todays visit. System is back on and operating properly at this time. Customer renewed esa.
Kyle W.
Found evaporator coil frozen upon arrival. Allowed coil to thaw and monitored pressures running slightly low at 110/300 Added AC leak freeze, and 2LBS of R410a to achieve proper specs. Changed filter as well. System back up and cooling. Steve approved today’s invoice via phone. System looks to be due for cleaning. Need to schedule maintenance visit.
Aaron L.
Took pictures and got information for sales proposal on new unit
Kyle W.
Replaced defrost control board. Cycled system with no challenges.
Kyle W.
ServPro has recently removed multiple ceiling tiles/insulation, and light fixture covers due to water damage. Duct system, cooling coil cabinet, and auxiliary drain pan are sweating. Drop ceiling was re-done 6 months ago and is properly insulated. Ducts are insulated properly as well. Monitored system pressures found indications of low charge. 38-39 degree evaporator coil may be contributing to condensation issues. Explained all possible scenarios for addressing leak. Costly repairs may not be recommended. System is 12 years old. Mr. Hill would like a quote for a new system sent and a decision will be made.
Matthew L.
Dual capacitor 45/5 is reading in specs at 4.9 on fan side and 43.6 on HERM side. Tech recommended changing full service to before the summer instead of January. Customer described symptoms of system freezing up and also outdoor fan not coming on. Tech cleaned clogged indoor coil at no charge per office. Turned power back on and found relay on defrost board buzzing. Tech recommends replacing defrost board. This could be the cause of outdoor fan not starting as customer reported. Quoted $788 plus tax to order and replace defrost board. System is back cooling with 22 degree delta t. Tech also found filters inside filter grille for old unused unit. Changed filter position. Tech recommends installing existing filter grille over return for system in use. Tech recommends removing old system and sealing air gap in side of building where old unit is not air tight. Tech called Steve Dooley know about quote. He approved ordering defrost board.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Tech replaced uv bulb.