Farmville NC Heating & Air Conditioning Services
Local Reviews
for Farmville, NC
Customers say: The recent reviews exhibit a positive overall sentiment, with a slight inclination towards the positive. The reviewers express satisfaction with the services provided, highlighting the helpfulness, expertise, and professionalism of the technicians. They mention the timeliness, efficiency, and quality of the work done. Additionally, the reviewers appreciate the courteous and respectful behavior of the technicians, as well as their willingness to answer questions and provide detailed explanations. The positive reviews also mention the positive experiences with the company's customer service, including the ease of scheduling appointments, the clarity of the pricing, and the overall positive impression left by the technicians. However, it's worth noting that the negative reviews are fewer in number and do not contain any significant negative sentiment. Overall, the reviews suggest that customers have had positive experiences with Jackson and Sons and would recommend their services to others.
Our Reviews by City
Exceptional job
Ruth - Farmville, NC 27828
Matt is highly knowledgeable. He improved the efficiency of my unit.
Phenomenal Service
Ruth - Farmville, NC 27828
Great service
Ruth - Farmville, NC 27828
Brice is very informative and to the point
Excellent service
Jewell - Farmville, NC 27828
Ricardo was very professional and nice. Also, he was most willing to answer any questions I had on the unit.
Service
Lakisha - Farmville, NC 27828
Excellent service!
Jasa - Farmville, NC 27828
Everything went well. Very satisfied!
Excellent Service
Nicole - Farmville, NC 27828
Ricardo did maintenance on my A/C system and did an excellent job explaining what he was doing as well as going over extra benefits of company filters. I felt he valued me as a customer and I feel at ease conducting business with a company I can trust.
excellent service
Ruth - Farmville, NC 27828
Noah is a very phenomenal technician!
Excellent Responsive Service
ROGERS W - Farmville, NC 27828
Noah was both professional and courteous during the service visit. We truly appreciate the timely response from your company and look forward to continuing to do business with you.
Service call for thermostat
SWIGERT - Farmville, NC 27828
Very professional and knowledgeable
Excellent service
MOORE - Farmville, NC 27828
Courteous and very professional
Even
MOORE - Farmville, NC 27828
Excellent service
Ashruf - Farmville, NC 27828
Excellent service!!
MOORE - Farmville, NC 27828
Ronnie was very professional and did a thorough annual inspection of HVAC system.
Phenomenal
SCHWALBE - Farmville, NC 27828
Noah does a phenomenal job!
Excellent Service
MOORE - Farmville, NC 27828
Very professional and answered all my questions.
Great Service
Nicole - Farmville, NC 27828
Matthew provided excellent customer care. He was very polite, knowledgeable and treated me like a valued customer. My visit was outstanding and I appreciated the level of service I received. Thank You
Great to work with!
JARED - Farmville, NC 27828
Phenomenal seevice
Ruth - Farmville, NC 27828
Noah is an exceptional technician.
Faith and Deliverance PHC
FAITH - Farmville, NC 27828
Excellent work
Noah game is great service
Jewell - Farmville, NC 27828
Very professional and courteous
Great service
Jewell - Farmville, NC 27828
Young man was very professional and courteous.
Phenomenal service
Ruth - Farmville, NC 27828
Noah is efficient, knowledgeable and polite
Excellent service
Ruth - Farmville, NC 27828
My experience was very nice. Noah was very professional and wad very gentle and kind person.
Great service
Martin - Farmville, NC
Tyler Rowe was great. He fixed the problem in no time and even crawled under the crawl space with no hesitation!
Norman A.
40 gallon natural gas water heater need replaced due to rust out at bottom These estimates is us providing heater and replacement it
Matthew L.
Tech replaced two 14*20 filters. Tech found outdoor unit not running due to defrost board being unplugged. Tech plugged defrost board back in and tested system. Tech did not find any refrigerant leaks in Trane system. Tech found TEM6 blower wiring and dip switches are incorrect for 4 ton system. Dip switches are set up as factory default (off off off off) and compressor circuit is landed in Y1. Tech changed circuit to Y2 and dip switches to nominal 4 ton airflow (on off off off). There is evidence of moisture blowoff from indoor coil due to improper airflow. Blower motor bearings make a slight scraping noise in low speed. See video. Tech removed unnecessary batteries from thermostat. Tech was unable to duplicate described thermostat challenge. Customer also expressed doubt on mini split leaking coil diagnosis. Tech got heating mode running pressure and recorded it running in a vacuum. Pressurized with nitrogen and confirmed indoor coil leak. See video. Tech recommends replacing min
Norman A.
Flush tank water heater
Norman A.
Water heater is rust out at bottom
Bryce C.
Provided estimate for replacing existing mini split and adding one in bonus area
Noah C.
Performed ESA on one system, main downstairs system. Began maintenance on mini split and found it to be not heating or cooling. Found system out of refrigerant, quoted customer on leak search. Customer opted to have field supervisor come out and quote new system vs making any repairs. Left system off, did not perform maintenance on this system due to diagnosis. Found no issues today with main system, system is operating properly. Will need to return with two 14x20x1 filters.
Norman A.
Unstop tub left out stop at homeowner Need reschedule for water heater flush
Ricardo T.
Tech washed and serviced unit and found coil slightly corroded and stained from nicotine tech attempted to clean stain but was unsuccessful.tech found no further challenges at this time. Customer is aware on findings.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer renewed PSA 1 sys.
Alex R.
Nobody home
Luis R.
Tech found od fan not spinning on condenser. Upon further inspection tech found black wire from defrost board was loose in cabinet. Technician suspected esa tech did not secure properly and with vibration wire got loose and did not send voltage to start system up. System is operating properly at this time.
Josh W.
Tech arrived and found lobby system not heating, tech found system tripped on rollout and reset rollout switch. Tech found system would come on and run but had weak airflow due stopped up filter. Tech replaced filter and found system to be operating properly at this time. Supply temp of 130 degrees. All is good at this time.
Alex R.
Pulled up master bath toilet and ran the sewer machine through the drain and cleared hair blockage from the line.
Tyler T.
Tech washed and serviced unit per service agreement, tech found no challenges while servicing the up stairs system at today’s visit, upon inspection tech found downstairs condenser duel run capacitor testing below spec on the capacitor side tech recommend replacement of capacitor customer approved at today’s visit, both systems are back up and running and holding a delta t of 20+ degrees Tech replaced 40mfd and 5 mfd capacitor
Landon C.
Tech perform preventative maintenance and service system. Tech recommended an attic tent to prevent cool/warm air from escaping attic. Customer did not invest in attic tent at this time. System is up and running with a delta T of 24.
Alex R.
Found all plumbing in the trailer working as it should and is draining to the outside cleanout. Somewhere between the cleanout and the leachfield is not draining properly and needs to be addressed before these people can have a working sewer. There is also no evidence of the septic tank lid being removed to inspect inside of the tank to see the working condition of the tank and lines coming into the tank and lines going into the Leitchfield.
Alex R.
Found they have a couple gang bathrooms throughout the facility that have not worked in several years and they have mainline stoppages in those bathrooms that need to be jetted out and snaked out all the way to the street which is over a 600 foot run. Jackson Son does not have the equipment at this time to handle this large scale of a job.
Chris A.
Tech washed and serviced 2 main systems. Tech found no challenges at today’s visit, tech did recommended plasma air purifier to improve indoor air quality. Customer not intrested at this time. Upstairs is cooling with a delta T of 19 and downstairs is cooling with a delta T of 20.
Ricardo T.
Tech washed and mini split and found system to be blowing room temp air. Will need to return to resolve issue customer will give office a call to clear up any confusion on maintenance plan on 2 main systems
Landon C.
Tech preformed preventative maintenance and serviced system. Tech recommended maintenance agreement renewal to ensure system is running properly and efficiently. Customer did not invest in renewal at this time. System is up and running with a delta t of 21.
Kyle W.
Amanda stated discoloration has been noticed within ceiling tiles located in small server room closet. Inspected drop ceiling supply ducts, and top sides of tiles. No indication of condensation present and ceiling tiles are dry. Discoloration based on location is due to dust accumulation from supply vents. This room is set to cooling at 62 year round and likely has longer runtimes compared to other areas. Will continue to monitor. Unable to pinpoint any challenges at this time besides cosmetic due to dust buildup, which replacing old ceiling tiles would be the solution.
Derek J.
Upon arrival tech was shown thermostat was blank and would not adjust. Tech made sure thermostat was receiving proper voltage but still no display. Changed batteries with no results. Installed new Honeywell FP5000 turned power on and thermostat came on. Programmed and started system in heat and cooling with no challenges with system. System is back operational at this time.
Chris A.
Upon arrival customer notified tech of ductwork issues and certain rooms aren’t reaching desired tempeture. Tech washed and serviced unit, tech found no issues with unit but did find ductwork to be in rough shape. Tech reccomended replacing ductwork. Customer will wait due to plans to move. Customer will also wait on extending PSA because of moving plans. Tech replaced a 16x20x1. Unit is cooling with a delta T of 17.
Chris A.
Tech washed and serviced unit, tech found no challenges at todays visit. Tech recommended hard start kit to lower compressor amps and extend the life of system. Customer not intrested at this time. used a 20x25x1. Unit is heating and cooling properly with a delta T of 18.
Dawson M.
Tech serviced unit. Upon arrival customer stated that her only water spicket was taken out. Tech serviced but could not clean condenser. Customer uses rewash-able filters. Tech faced no challenges this visit. Unit is heating and cooling efficiently