Vanceboro NC Heating Air & Conditioning Services
Jackson and Sons has been serving the heating and air conditioning needs of Vanceboro, NC residents and businesses since 1974.
Our reviews below from your neighbors in Vanceboro, NC tell the story of our quality, dedication and commitment to customer service.
Local Reviews
for Vanceboro, NC
Customers say: The recent reviews exhibit a positive overall sentiment, with a slight inclination towards the positive. The reviewers express satisfaction with the services provided, highlighting the helpfulness, expertise, and professionalism of the technicians. They mention the timeliness, efficiency, and quality of the work done. Additionally, the reviewers appreciate the courteous and respectful behavior of the technicians, as well as their willingness to answer questions and provide detailed explanations. The positive reviews also mention the positive experiences with the company's customer service, including the ease of scheduling appointments, the clarity of the pricing, and the overall positive impression left by the technicians. However, it's worth noting that the negative reviews are fewer in number and do not contain any significant negative sentiment. Overall, the reviews suggest that customers have had positive experiences with Jackson and Sons and would recommend their services to others.
Our Reviews by City
Great Service
Richard - Vanceboro, NC 28586
Knowledgeable
Great Service
Richard - Vanceboro, NC 28586
Professional, courteous, timely. Knowledgeable service. A pleasure to do business with.
Excellent Service
Gracie - Vanceboro, NC 28586
I called about my sewage pipes under the house and I got an appointment the sassy . They came within 2 hours and fixed the issue in 30 minutes. I was pleased with the work.
Excellent Service
Jeremy R - Vanceboro, NC 28586
Jackson and Sons has always given us great service and installations. We have replaced 7 of our 13 units in the last 5 years. Job is always clean professionally done and on time!
Your technician was very good
Clara - Vanceboro, NC 28586
Your tech was very good and understanding
Excellent Service
ROGERS - Vanceboro, NC 28586
Always on time and professional
Great Professional Service
WVCOG - Vanceboro, NC 28586
J&S is always very professional, courteous, and efficient.
Great Service
JEREMY - Vanceboro, NC 28586
Very professional
Hooton
Mr - Vanceboro, NC 28586
Used these guys for years very good
Friendly technition.
Georgia - Vanceboro, NC 28586
Satisfied.
Norman A.
Us supply shower valves and trim us come back and replace it we will have gain access at back of shower if we cut sheet rock we will not replace it had run grab plate due to hole was to big for regular plate
Josh W.
Tech arrived and found condenser frozen over, tech checked defrost sensor and found it failed. Tech shorted sensor pin and tried forcing defrost and found defrost control board also failed not allowing unit to go into defrost. Tech confirmed warranty with office and got approval to order and return to replacement parts from customer. Customer still has heat at this time.
Derek J.
Upon arrival tech was informed that evaporator coil was freezing up when in cooling mode but system was heating with no challenges. Inspected system and confirmed right after TXV the feeder lines going into coil would freeze as soon as it started cooling. Tested system in heat mode and found it to heat with no challenges. Tech suspects TXV at evaporator coil is causing restriction. Tech did also notice that compressor looks to have been changed already and pressure switch was cut out and soldered closed. Tech informed homeowner on all findings with system. Due to not being able to confirm warranty status yet office will need to quote once confirmed and call homeowner.
Norman A.
Need change mix valves for shower x2 Wrote up estimate to replace two shower valves
Norman A.
Low cold water pressure on delta tub shower valve change out boot and spring to fix Toilet is gurgling due to septic be full
Alex R.
Found both bathrooms men’s and women’s not flushing or draining. Found lift station not pumping and backing up. Checked for power and pumps do have power. . Advised customer that they will need to have the lift station pumped out then they we’ll have to find a company that can’t work on the lift station pumps and floats.
David S.
—Performed CMA Inspection on 13 Split System Heat Pumps. -Split System 02 - 1996 Trane 5 Ton R22 Heat Pump: Sanctuary Front Left: Blower motor capacitor tested weak. Recommend replacement of capacitor. Provided estimate. -Split System 04 - 1996 Trane 5 Ton R22 Heat Pump: Sanctuary Back Left: Blower motor capacitor tested weak. Recommend replacement of capacitor. Provided estimate. -Split System 05 - 1996 Trane 5 Ton R22 Heat Pump: Youth Classrooms: Compressor contactor shows signs of pitting and heat damage. Recommend replacing contactor. -Split System 06 - 1996 Trane 5 Ton R22 Heat Pump: Nursery Hall: Compressor contactor shows signs of pitting and heat damage. Recommend replacing contactor. Provided estimate. Found no high voltage on line side of disconnect upon arrival. Reset tripped breaker. Unit currently operating. Amperage within spec. Repairs in progress on air handler. Repairs being performed by others. Did not open air handler. -Split System 07 - 2015 Tra
Alex R.
Installed a new diaphragm in women’s toilet and is working properly now. Looked at ice machine in the break room and the ice machine does have water flowing to the unit. Freezer in other building was working when the customer opened the door and checked it.
Romario T.
Tested system in defrost mode and found the heat strip fuse links blown, Tech recommended having the system under a maintenance plan to help prolong the life of the equipment and perform efficiently. Tech replaced 2 fuse links and tested system in heat mode afterwards. Customer approved today’s repairs and invested into yearly PSA(premium service agreement). Customer would like their first visit either Monday or Tuesday next week. Collect via check.
Amber W.
Install Trane 4 Ton Package Heat Pump With WiFi Programmable Thermostat With Surge Protector
Mike A.
Sold
Derek J.
Upon arrival tech was informed that system would freeze in heat mode, outdoor fan would not run consistently and heat strips might be burnt out. Inspected system and found the condenser fan motor failed. The heat strips had the breakers inside system turned off, turned breakers on and heat strips started working. Tech also suspects restriction in outdoor metering device due to it freezing during heat mode but not cooling. Tech contacted office to have field supervisor come out due to extensive repairs and age of system and performed handoff. System does have heat strip heat.
Norman A.
Re plumbing kitchen sinks
Norman A.
PVC 1 in bust on male adapter
Alex R.
Went under the house and found several mix matched plumbing fittings and rigged up piping throughout the whole drainage system of the house. The house needs to have 100% re-pipe as far as the drainage piping. The water supply lines are in good condition and are pex material. House has previous signs of multiple back ups and stoppages with wipes everywhere under the house and waste under the house. I advised customer’s 100% of the drainage pipes need to be re-piped correctly by a licensed plumber.
Matthew L.
Unit 2 for fellowship hall…..has correct fuses for air handler (60 amp) and condenser (40 amp). Correct wire size (6 gauge stranded wire). Breakers in main panel are 50 amp for air handler and 35 amp for condenser.
Ricardo T.
Tech washed and serviced unit and found no challenges at this time. Customer will call for renewal.
Norman A.
Unclog kitchen sink with whaat look like grease
Matthew L.
Tech found thermostat for gas heater blank. Batteries are dead. Tech installed AAA batteries and found tstat screen lights up, but will not bring on heat. Tech touched R and W together. Heater lit. Tech checked programming and wiring of thermostat. It is correct, but tstat is faulty. Quoted price to replace thermostat. Customer declined. Says they will replace thermostat themselves. Went to collect system test fee. Customer reports she doesn't have the money. Billed per the office. Please print paper copy.
Bryce C.
Have to get pricing together on three zone mini split and update customer
Joseph C.
Upon arrival tech found system slightly iced over. Tech check refrigerant pressures and found system running at normal specs with 18 delta t. Customer stated he changed filters about a week ago and put thick filters in tech suspects system was still thawing out slowly, tech ensured proper operation of dampers no further challenges at today’s visit.
Norman A.
Noticed that the toilet did not have a wax ring and the flange was loose. To address the issue, we went under the house and found that only a few pipes were properly glued. We recommend contacting the general contractor who did the remodel. Additionally, we observed that there is no roof vent on the plumbing, but there is a studor vent.
Joseph C.
Upon arrival tech found mini split condenser off tech cycled power and system ran for 10 minutes with high suction pressure then shut off. Tech found error code was 4 way valve abnormality. Tech performed all steps to diagnose and found four way valve switching output was incorrect jumping from 3v to 19v, PCB board will need to be replaced.
Joseph C.
Tech change remote and air handler displays to Fahrenheit.
Matthew L.
Getting prices