Local Reviews
Our Reviews by City
Great service
Sheila - Hueytown, AL 35023
Mason gave great service on plumbing
Response from Pro Services LLC:
We really appreciate you taking the time to share your feedback with us and the community.
Great Service, Incredible Pricing !!!
Chris - Bessemer, AL 35022
Selling home, Brandon inspected, installed new cut off switch, and serviced ventless logs. They work perfectly now. Thanks to Pro Services.
Response from Pro Services LLC:
Thank you for the wonderful review and for taking the time to share your feedback.
Great service, very timely
Kathy - Alabaster, AL 35007
Mason did an outstanding job explained every step of the job from start to finish.
Response from Pro Services LLC:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Wonderful service!
Linda - Bessemer, AL 35020
The most professional people I’ve dealt has with! Timely, friendly and gets the job done right. I will never use anyone else.
Response from Pro Services LLC:
Thank you for the wonderful review and for taking the time to share your feedback.
Fast and great service
Rita - McCalla, AL 35111
Very reasonable
Response from Pro Services LLC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great service!
Taylor - Bessemer, AL 35022
Super friendly and professional they came right out and took care of everything
Response from Pro Services LLC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Outstanding
Jason - Birmingham, AL 35244
These guys went above and beyond my expectations.
Response from Pro Services LLC:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Highly recommend
Scott - McCalla, AL 35111
Recently bought my house and before I could move in I noticed a water leak close to the meter , called several plumbers in McCalla and none of them wanted to touch it without replacing the entire line . I reached out to Brandon Bice of pro services via Facebook . It was late at night so I figured he Would get back to me the next day . Not only did he respond back that same night he was at my place they next day . He gave me his honest opinion and communicated to me what was going on from start to finish . He had my water back going in no time . Highly recommend Pro Services !
Response from Pro Services LLC:
Thank you for your Buisness
Great Service
Freda - Bessemer, AL 35022
I couldn't have got a better company to do my work also the guys are so nice and professional.
Response from Pro Services LLC:
Thank you so much for taking the time to leave us this amazing review!
Great service!!!
Kennedy - McCalla, AL 35111
Response from Pro Services LLC:
Thank you so much for taking the time to leave us this amazing review!
Fast and accommodating service.
Micheal - McCalla, AL 35111
Response from Pro Services LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Great and quick service!!!
Christy - Alabaster, AL 35007
Response from Pro Services LLC:
We thank you for sharing your positive experience. It made our day.
Quick response, great work
Tom - Pelham, AL 35124
Response from Pro Services LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Great service. Good price.
Freida - Bessemer, AL 35022
This is one of the best companies anyone can get to do any type of project around their home. The company stands behind any work they do plus the people who work for them is awesome.
Response from Pro Services LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
fast service,
Sanatonio - Helena, AL 35080
we have been using them for many years, fast and fair
Response from Pro Services LLC:
We thank you for sharing your positive experience. It made our day.
Air conditioner service, great service!
Rita - McCalla, AL 35111
On time and great service.
Response from Pro Services LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Great Job
Sonia - McCalla, AL 35111
Response from Pro Services LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Brandon B.
A customer called about a leaking shower faucet. Upon inspection, I found the cartridge inside the Moen single-handle valve was worn out, causing the leak. I disassembled the faucet, replaced the worn cartridge, and reassembled it. I tested the faucet to ensure the leak was fixed and the water flow was even. The new cartridge solved the problem, and the shower now operates smoothly without leaks.
Mason B.
I repaired a Bradford White 50-gallon gas water heater that had been intermittently shutting off. Upon inspection, I discovered that the gas control valve was malfunctioning, causing the pilot light to extinguish. I replaced the faulty gas control valve and relit the pilot. I also checked the thermostat and ensured the temperature was set correctly. After the repairs, I monitored the system for an extended period, confirming it remained operational without shutting down. The customer now has consistent hot water, and the system is running efficiently.
Brandon B.
I finished up an HVAC repair focused on restoring the cooling function. Upon arrival, I found that the system was not cooling properly due to a malfunctioning capacitor and low refrigerant levels. I replaced the faulty capacitor, which improved the system’s performance, and recharged the refrigerant to the appropriate levels. Additionally, I checked the compressor and blower motor, confirming both were in good working condition. After completing the repairs, I tested the unit to ensure proper cooling, airflow, and temperature control. The system is now running efficiently, and the customer’s home is cooling properly once again.
Mason B.
I installed a new 40-gallon electric water heater for a customer. The previous unit had corroded due to age, causing leaks. I first drained the old tank and disconnected the electrical and water connections. After removing the old unit, I installed the new model, making sure to upgrade the T&P relief valve and install new dielectric unions to prevent future corrosion. I tested the system after filling the tank with water, ensuring that both the heating element and thermostat were functioning properly. The water heater is now operational, delivering hot water throughout the home.
Mason B.
Today, I repaired a hot water heater that was not producing sufficient hot water. Upon inspection, I found the heating element was faulty and needed replacement. I drained the water heater to safely access the element, removed the old one, and installed a new heating element. Additionally, I checked the thermostat and pressure relief valve to ensure they were functioning properly. After refilling the tank, I restored power to the unit and tested it for proper operation. The water heater is now heating efficiently, and the customer has a steady supply of hot water. The system is working perfectly.
Brandon B.
I recently completed a service call in McCalla on a Goodman AC unit that was not cooling. Upon inspection, I identified that the capacitor, hard start kit, and contactor required replacement. I carefully removed the faulty components and installed new, manufacturer-approved replacements. In addition to the component replacement, I inspected and tightened all electrical connections to ensure optimal performance. After completing the repairs, I thoroughly tested the system, verifying that the unit was operating efficiently and cooling as expected. The AC is now fully restored to proper working condition.
Brandon B.
I was called to a new customer's home in Bessemer to install a water tap in the kitchen. After assessing the situation, I carefully removed the old tap and installed the new one, ensuring all plumbing connections were secure and up to code. I tested the tap to confirm proper water flow and function. Once the installation was complete, I thoroughly cleaned the work area and ensured the customer was satisfied with the results. The installation went smoothly, and the customer expressed their satisfaction with the professional service provided.
Brandon B.
I was called to a home to repair a plumbing line that was leaking. I found that the drain was clogged and causing the leak. I removed the clog and repaired the pipe. The homeowner was very happy with the work and thanked me for my help.
Brandon B.
I was hired to install a Big Ass Fan in a large warehouse. The fan was 12 feet tall and weighed over 1000 pounds. I had to use a crane to lift the fan into place and then secure it to the ceiling. The installation process was challenging, but I was able to complete it successfully. The fan provided excellent ventilation for the warehouse and helped to keep the employees cool and comfortable.
Brandon B.
I was called to a home to repair a 3 ton split Trane heat pump. Upon arrival, I found that the unit was not cooling the home properly. I diagnosed the issue as a faulty compressor. I replaced the compressor and the unit was back up and running in no time. The customer was very happy with the service and thanked me for my prompt and professional service.
Brandon B.
I'm out in Bessemer working on a project replacing a 200 amp GE electrical panel with new breakers. The job required safely removing the old panel, installing the new one, and wiring the new breakers according to code. Additionally, I replaced the main service wire and installed a grounding electrode conductor to ensure proper grounding and system safety. After completing the installation, I tested the system to verify all electrical components were functioning correctly. The project was finished on schedule, and the customer was fully satisfied with the quality and professionalism of the work.
Mason B.
I was called to perform an electrical repair due to a faulty main breaker that was causing power issues. After diagnosing the problem, I safely replaced the bad breaker with a new one, ensuring all connections were secure and up to code. Once the replacement was completed, I tested the system to confirm power was fully restored throughout the home. The repair was successful, and the customer’s electrical system is now functioning properly without any further issues.
Mason B.
Today, I repaired a toilet that was continuously running due to a faulty flapper valve. I replaced the old flapper and adjusted the fill valve to ensure proper water level and function. After completing the repair, I tested the toilet for leaks and proper flushing. The toilet is now operating correctly, with no further issues detected.
Mason B.
I performed a septic tank inspection and pumping for a homeowner experiencing slow drainage. Using a Rothenberg camera, I inspected the tank and drain field to identify any blockages or issues. After pumping out the tank with a vacuum truck, I found no significant issues. The system was functioning correctly, and I advised the homeowner on routine maintenance to prevent future problems.
Mason B.
I completed a thorough maintenance check on a Lennox XC25 air conditioning system. This included cleaning the air handler's evaporator coils with a foam coil cleaner, checking refrigerant levels, and inspecting the condensate drain for blockages. I also replaced the dirty air filter with a new HEPA filter. The system was tested and is now running smoothly, ensuring consistent cooling.
Mason B.
I installed a new AO Smith 40-gallon electric water heater, replacing an outdated unit. The installation involved connecting the new heater to the existing electrical supply and water lines, securing all connections, and setting the thermostat to the recommended temperature. I also installed a thermal expansion tank to prevent pressure build-up. The system was tested and is now operating efficiently.
Mason B.
I conducted leak detection using a FLIR thermal imaging camera to locate a hidden leak in the ceiling. The homeowner noticed water stains forming. The thermal imaging identified the source as a pinhole leak in a copper pipe. I marked the location and discussed repair options with the homeowner, ensuring minimal disruption during the repair process.
Mason B.
I cleared a main sewer line blockage using a General Pipe Cleaners Speedrooter 92. The blockage was caused by tree roots infiltrating the line. I used a specialized cutting head to remove the roots and restore normal flow. After clearing the blockage, I recommended a follow-up camera inspection to assess the condition of the pipe and prevent future issues.
Brandon B.
I serviced a residential septic tank that was due for pumping. I used a vacuum truck to remove the accumulated sludge and solids from the tank. After emptying the tank, I inspected the baffles and inlet/outlet pipes for any signs of wear or blockage. Everything was functioning properly, and I advised the homeowner on a regular pumping schedule to maintain the system’s efficiency.
Brandon B.
I performed routine maintenance on a Trane XR14 air conditioning unit. The service included cleaning the condenser coils with a coil cleaner and checking the refrigerant levels. I also inspected the air filter, which was dirty, so I replaced it with a new MERV 8 filter. After completing the maintenance, I tested the system to ensure optimal performance and efficient cooling.
Brandon B.
I repaired a Carrier HVAC system that was not cooling properly. After inspecting the unit, I found that the capacitor was failing. I replaced it with a new Run Capacitor and checked the refrigerant levels, which were within the correct range. I tested the system, ensuring it was operating at peak efficiency and providing adequate cooling throughout the home.
Brandon B.
I performed a drain cleaning on a slow-draining bathroom sink using a Ridgid K-45 drain auger. The blockage was due to a buildup of hair and soap scum in the P-trap. I carefully snaked the drain, removed the obstruction, and flushed the line with hot water to clear any remaining debris. The sink now drains efficiently.
Brandon B.
I repaired a Bradford White 50-gallon gas water heater that was not providing consistent hot water. After diagnosing the issue, I discovered a faulty thermocouple. I replaced it with a new OEM thermocouple and cleaned the burner assembly. Once installed, I tested the system to ensure it was heating water properly, restoring reliable hot water to the home.
Mason B.
Fixed a leaky Delta shower head by replacing the worn-out cartridge with a Delta RP46074 replacement part. Removed the old cartridge, cleaned the valve body, and installed the new cartridge to ensure a secure, leak-free fit. Also checked the shower arm and connections for any additional leaks, tightening as needed. Proper maintenance of shower fixtures is essential to prevent water waste and maintain efficiency. For expert plumbing repair services, contact us to keep your fixtures running smoothly.
Brandon B.
Diagnosed and repaired a Trane XR14 air conditioning system exhibiting insufficient cooling. Utilized Fieldpiece SMAN360 digital manifold to detect low refrigerant charge. Located refrigerant leak at Schrader valve using Inficon D-TEK Select leak detector. Replaced faulty valve core with JB Industries A31406 core removal tool. Recharged system with R-410A to manufacturer specifications. Cleaned condenser coils using Nu-Calgon 4291-08 Nu-Brite for improved heat transfer. Installed new Honeywell FC100A1037 MERV 11 air filter. Post-repair testing confirmed proper system operation, restoring optimal cooling performance and energy efficiency.
