Local Reviews
Customers say: The reviews exhibit a positive sentiment overall, with many customers expressing satisfaction with the services provided. The recurring themes include praise for the prompt and efficient service, the expertise and professionalism of the technicians, and the positive attitude and willingness to go above and beyond to assist customers. Customers also appreciate the technicians' knowledge, helpfulness, and respect. Additionally, there are positive mentions of the technicians' ability to explain the work and offer options, as well as their efficiency and effectiveness in completing the tasks. However, there are a few negative reviews that mention issues with pricing and the need for additional work. However, the positive reviews significantly outweigh the negative ones, indicating that the positive experiences of customers outweigh the negative ones.
Our Reviews by City
Excellent service
Bryan - Woodstock, AL 35188
Mason did a great job. He checked everything we had concerns about and answered all of our questions.
Prompt service
Danielle - Tuscaloosa, AL 35406
Trent came quickly on a day that was a holiday, very cold and tough to get anyone out. He snaked out our clogged sewer main line quickly. It was pricey, as when a job is pretty fast I’d rather pay hourly than a flat fee, but we had to get it done and done it is.
Propane connection
Chris - Alabaster, AL 35007
The technicians came in and connected my propane tank to my house. They were both incredible knowledge and made sure they kept me up to date throughout the whole process.
Customer service was great.
Judith - Northport, AL 35475
I think the pricing was too high.
Excellent
Tim - McCalla, AL 35111
Fast reliable service from ALL of staff
Excellent
Zachary - Cottondale, AL 35453
Quality professional who knows what he’s doing.
Thank you!
Matthew S. Crittenden - Vance, AL 35490
Thanks to Peyton and Jared for a very thorough inspection of my kitchen plumbing, prompt service, and excellent explanation of the issue at hand. I give my highest recommendation to Pro Services LLC!
Great service
Sheila - Hueytown, AL 35023
Mason gave great service on plumbing
Response from Pro Services LLC:
We really appreciate you taking the time to share your feedback with us and the community.
Great Service, Incredible Pricing !!!
Chris - Bessemer, AL 35022
Selling home, Brandon inspected, installed new cut off switch, and serviced ventless logs. They work perfectly now. Thanks to Pro Services.
Response from Pro Services LLC:
Thank you for the wonderful review and for taking the time to share your feedback.
Great service, very timely
Kathy - Alabaster, AL 35007
Mason did an outstanding job explained every step of the job from start to finish.
Response from Pro Services LLC:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Wonderful service!
Linda - Bessemer, AL 35020
The most professional people I’ve dealt has with! Timely, friendly and gets the job done right. I will never use anyone else.
Response from Pro Services LLC:
Thank you for the wonderful review and for taking the time to share your feedback.
Fast and great service
Rita - McCalla, AL 35111
Very reasonable
Response from Pro Services LLC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great service!
Taylor - Bessemer, AL 35022
Super friendly and professional they came right out and took care of everything
Response from Pro Services LLC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Outstanding
Jason - Birmingham, AL 35244
These guys went above and beyond my expectations.
Response from Pro Services LLC:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Highly recommend
Scott - McCalla, AL 35111
Recently bought my house and before I could move in I noticed a water leak close to the meter , called several plumbers in McCalla and none of them wanted to touch it without replacing the entire line . I reached out to Brandon Bice of pro services via Facebook . It was late at night so I figured he Would get back to me the next day . Not only did he respond back that same night he was at my place they next day . He gave me his honest opinion and communicated to me what was going on from start to finish . He had my water back going in no time . Highly recommend Pro Services !
Response from Pro Services LLC:
Thank you for your Buisness
Great Service
Freda - Bessemer, AL 35022
I couldn't have got a better company to do my work also the guys are so nice and professional.
Response from Pro Services LLC:
Thank you so much for taking the time to leave us this amazing review!
Great service!!!
Kennedy - McCalla, AL 35111
Response from Pro Services LLC:
Thank you so much for taking the time to leave us this amazing review!
Fast and accommodating service.
Micheal - McCalla, AL 35111
Response from Pro Services LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Great and quick service!!!
Christy - Alabaster, AL 35007
Response from Pro Services LLC:
We thank you for sharing your positive experience. It made our day.
Quick response, great work
Tom - Pelham, AL 35124
Response from Pro Services LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Great service. Good price.
Freida - Bessemer, AL 35022
This is one of the best companies anyone can get to do any type of project around their home. The company stands behind any work they do plus the people who work for them is awesome.
Response from Pro Services LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
fast service,
Sanatonio - Helena, AL 35080
we have been using them for many years, fast and fair
Response from Pro Services LLC:
We thank you for sharing your positive experience. It made our day.
Air conditioner service, great service!
Rita - McCalla, AL 35111
On time and great service.
Response from Pro Services LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Great Job
Sonia - McCalla, AL 35111
Response from Pro Services LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
peytonm@callproservices.com
replaced seal on drain unstopped drain with machine
peytonm@callproservices.com
Replaced flush valve seals
Mason B.
Arrived on site 2nd visit after Troy replaced component Found heat strips breaker tripped Tested strips found strips over amping Removed 5kw of heat Heat pump going off on codes Will have to make return trip to diagnose and quote repairs Unit heating temporarily on departure
Mason B.
WEB-609822 Replace Tempering/mixing valve
brodyb@callproservices.com
Disassemble old thermostat Install Non-Programmable Digital Thermostat
brodyb@callproservices.com
jetted apartments 2515 and 2517 grease cleaning both draining on departure
carsonb@callproservices.com
Replaced toilet handle in men’s restroom Augered toilet in women’s bathroom Everything is working great now and flushing great.
troyh@callproservices.com
Troubleshot system and found a voltage control component failed. Made repair to systm. Safety and performance test done to system. Unit operating correctly on departure.
peytonm@callproservices.com
Main water line leaking Busted water main on 2 inch pvc Repaired water leak no leaks on departure
troyh@callproservices.com
Internal safety switch tripped, a short in the connection was found and repaired
Mason B.
Customer stated system was not working properly Ran extensive diagnostic Compressor and reversing valve working correctly Amp checked strips pulling 50amps (correct) Checked blower and working properly System working properly on departure Heat pumps have tendency to not heat as comfortably when outside temp is below 28 degrees Recommend disabling eco mode on thermostat Leaving temp set to comfortable temp and leaving
troyh@callproservices.com
Furnish and install infared wall hung heater Hook up and test gas connections
trentm@callproservices.com
On arrival main sewer line was clogged Ran sewer machine to unclog main sewer line Ensured everything was draining properly
carsonb@callproservices.com
Estimate to replace delta single handle shower cartridge Replaced cartridge
carsonb@callproservices.com
Estimate to connect propane tank to the gas line to have his fire place working Installed propane line and lite fire place the fire place is now lit and working great
brodyb@callproservices.com
dis assemble shower valve adjust cartridge re assemble shower handle and valve
Mason B.
Hydro jet main line back towards house Run sewer camera to inspect line Found issues with main line settling and holding water
carsonb@callproservices.com
Gave customer estimate on replacing PRV, expansion tank and T&P.
peytonm@callproservices.com
Gave quote for water service
Mason B.
Trane controller not communicating correctly with chiller and boiler Removed chiller from the loop to heat building temporarily
carsonb@callproservices.com
Pump tank Try to remove parts of existing tank Install new low profile tank connect plumbing to new tank
peytonm@callproservices.com
Spot dig field lines
Mason B.
Looked at mixing valve not working properly Will need to quote new mixing valve and get installed Will not adjust over 63 degrees Clinic needs water between 65-85 degrees
trentm@callproservices.com
On arrival found water heater busted and needing replaced Also suggested wiring needed to be re-done Customer only wanted water heater replaced Replaced water heater and installed pan for water heater Working Properly on departure 6 Year Tank warranty 1 year labor warranty
Mason B.
We will remove cages from units Disassemble system and inspect Check blower Check gas combustion system Check gas supply Check igniter / flame sensor check air flow
