Local Reviews
Our Reviews by City
Great service
Sheila - Hueytown, AL 35023
Mason gave great service on plumbing
Response from Pro Services LLC:
We really appreciate you taking the time to share your feedback with us and the community.
Great Service, Incredible Pricing !!!
Chris - Bessemer, AL 35022
Selling home, Brandon inspected, installed new cut off switch, and serviced ventless logs. They work perfectly now. Thanks to Pro Services.
Response from Pro Services LLC:
Thank you for the wonderful review and for taking the time to share your feedback.
Great service, very timely
Kathy - Alabaster, AL 35007
Mason did an outstanding job explained every step of the job from start to finish.
Response from Pro Services LLC:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Wonderful service!
Linda - Bessemer, AL 35020
The most professional people I’ve dealt has with! Timely, friendly and gets the job done right. I will never use anyone else.
Response from Pro Services LLC:
Thank you for the wonderful review and for taking the time to share your feedback.
Fast and great service
Rita - McCalla, AL 35111
Very reasonable
Response from Pro Services LLC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Great service!
Taylor - Bessemer, AL 35022
Super friendly and professional they came right out and took care of everything
Response from Pro Services LLC:
Thank you for sharing your kind words with us. It means the world to us and to our entire team!
Outstanding
Jason - Birmingham, AL 35244
These guys went above and beyond my expectations.
Response from Pro Services LLC:
It was a pleasure serving you and your family. We really appreciate you taking the time to share your feedback with us and the community.
Highly recommend
Scott - McCalla, AL 35111
Recently bought my house and before I could move in I noticed a water leak close to the meter , called several plumbers in McCalla and none of them wanted to touch it without replacing the entire line . I reached out to Brandon Bice of pro services via Facebook . It was late at night so I figured he Would get back to me the next day . Not only did he respond back that same night he was at my place they next day . He gave me his honest opinion and communicated to me what was going on from start to finish . He had my water back going in no time . Highly recommend Pro Services !
Response from Pro Services LLC:
Thank you for your Buisness
Great Service
Freda - Bessemer, AL 35022
I couldn't have got a better company to do my work also the guys are so nice and professional.
Response from Pro Services LLC:
Thank you so much for taking the time to leave us this amazing review!
Great service!!!
Kennedy - McCalla, AL 35111
Response from Pro Services LLC:
Thank you so much for taking the time to leave us this amazing review!
Fast and accommodating service.
Micheal - McCalla, AL 35111
Response from Pro Services LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Great and quick service!!!
Christy - Alabaster, AL 35007
Response from Pro Services LLC:
We thank you for sharing your positive experience. It made our day.
Quick response, great work
Tom - Pelham, AL 35124
Response from Pro Services LLC:
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work!
Great service. Good price.
Freida - Bessemer, AL 35022
This is one of the best companies anyone can get to do any type of project around their home. The company stands behind any work they do plus the people who work for them is awesome.
Response from Pro Services LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
fast service,
Sanatonio - Helena, AL 35080
we have been using them for many years, fast and fair
Response from Pro Services LLC:
We thank you for sharing your positive experience. It made our day.
Air conditioner service, great service!
Rita - McCalla, AL 35111
On time and great service.
Response from Pro Services LLC:
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Great Job
Sonia - McCalla, AL 35111
Response from Pro Services LLC:
We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our services. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Mason B.
Repair water heater. Customer had bad elements in water heater. Went ahead and replaced heating elements. Working good on departure
Mason B.
Shower faucet leaking. Replaced shower valve. Customer wanted to replace valve rather than repair. Customer happy on departure
Mason B.
Drain line cleaning. Customer had sewer back up. Jetted and snaked drain lines. Drain lines flowing on departure. Happy customer
Mason B.
Water heater installation. Emergency water heater replacement for customer that had existing water heater bust and pouring water. Replaced water heater and customer happy on departure
Mason B.
HVAC repair for customer. Found bad compressor. Replaced compressor and capacitor and unit running good on departure and customer is happy
Mason B.
I repaired a water line leak in Birmingham, AL, after detecting the issue near the home's main water supply. Using electronic leak detection equipment, I pinpointed the damaged section of PVC piping. After shutting off the water supply, I excavated the area, removed the damaged pipe, and installed a new section of Schedule 40 PVC. Once the repair was complete, I turned the water back on and tested the line for leaks. Everything tested clear, and the water pressure returned to normal. The homeowner was pleased with the quick and efficient service, and their water line is now functioning properly.
Brandon B.
I conducted septic tank service for a home in Bessemer, AL. The tank was due for pumping, so I removed waste and cleaned the baffles to ensure proper flow. I inspected the drain field for any issues and confirmed everything was in good working order. The system is now functioning efficiently.
Brandon B.
I performed HVAC maintenance for a customer in McCalla, AL, to prepare the system for fall. I cleaned the condenser coils, checked the air filter, and tested the thermostat. After lubricating the blower motor, I ensured the system was operating efficiently for the upcoming colder months.
Mason B.
I was called to repair an HVAC system for heating in Woodstock, AL. The system, a Trane XR95, was not producing heat due to a faulty igniter. I replaced the igniter with a new Trane OEM part and also inspected the heat exchanger for cracks. After replacing the part, I tested the system, ensuring it was running efficiently and heating the home properly. The furnace is now back in good working condition just in time for the colder weather.
Mason B.
I conducted slab leak detection at a home in Tuscaloosa, AL, using electronic leak detection equipment. After pinpointing the leak under the kitchen area, I exposed the damaged section of copper piping. I replaced the corroded pipe with a new section and tested the system for leaks. The repair was successful, and the homeowner now has a fully functioning plumbing system, free from any water loss.
Mason B.
I repaired a 40-gallon Rheem water heater in Birmingham, AL, that had stopped heating. Upon inspection, I found that the upper thermostat had failed. I replaced the thermostat with a new OEM part, reset the temperature settings, and tested the unit. The water heater is now functioning properly, providing the home with consistent hot water.
Brandon B.
I performed a sewer line cleaning for a customer in Bessemer, AL. Using a heavy-duty drain auger, I cleared a significant blockage that was causing backups. After removing the debris, I flushed the line to ensure it was completely clear. The sewer system is now running smoothly without further issues.
Mason B.
I was called to perform a sewer line cleaning for a property in Tuscaloosa, AL. The main line was experiencing frequent backups due to tree root intrusion. I used a hydro jetter at 3,500 PSI to clear the roots and debris from the line, followed by a camera inspection to ensure the pipe’s integrity. After flushing the line, I confirmed it was flowing properly with no obstructions. The customer was satisfied with the results, and the system is now operating without any further issues.
Brandon B.
I completed a toilet repair in McCalla, AL, replacing a faulty flapper that was causing constant running. I installed a new Korky flapper and adjusted the water level. After testing, the toilet is functioning properly without any leaks or running issues.
Mason B.
I repaired a leaking toilet in Woodstock, AL, caused by a worn-out fill valve. I replaced the old fill valve with a Fluidmaster 400A and adjusted the water level to ensure proper flushing. After testing for leaks and making sure the toilet was refilling properly, I also checked the water supply line for any issues. The toilet is now working efficiently, with no leaks or issues.
Brandon B.
A customer called about a leaking shower faucet. Upon inspection, I found the cartridge inside the Moen single-handle valve was worn out, causing the leak. I disassembled the faucet, replaced the worn cartridge, and reassembled it. I tested the faucet to ensure the leak was fixed and the water flow was even. The new cartridge solved the problem, and the shower now operates smoothly without leaks.
Mason B.
I repaired a Bradford White 50-gallon gas water heater that had been intermittently shutting off. Upon inspection, I discovered that the gas control valve was malfunctioning, causing the pilot light to extinguish. I replaced the faulty gas control valve and relit the pilot. I also checked the thermostat and ensured the temperature was set correctly. After the repairs, I monitored the system for an extended period, confirming it remained operational without shutting down. The customer now has consistent hot water, and the system is running efficiently.
Brandon B.
I finished up an HVAC repair focused on restoring the cooling function. Upon arrival, I found that the system was not cooling properly due to a malfunctioning capacitor and low refrigerant levels. I replaced the faulty capacitor, which improved the system’s performance, and recharged the refrigerant to the appropriate levels. Additionally, I checked the compressor and blower motor, confirming both were in good working condition. After completing the repairs, I tested the unit to ensure proper cooling, airflow, and temperature control. The system is now running efficiently, and the customer’s home is cooling properly once again.
Mason B.
I installed a new 40-gallon electric water heater for a customer. The previous unit had corroded due to age, causing leaks. I first drained the old tank and disconnected the electrical and water connections. After removing the old unit, I installed the new model, making sure to upgrade the T&P relief valve and install new dielectric unions to prevent future corrosion. I tested the system after filling the tank with water, ensuring that both the heating element and thermostat were functioning properly. The water heater is now operational, delivering hot water throughout the home.
Mason B.
Today, I repaired a hot water heater that was not producing sufficient hot water. Upon inspection, I found the heating element was faulty and needed replacement. I drained the water heater to safely access the element, removed the old one, and installed a new heating element. Additionally, I checked the thermostat and pressure relief valve to ensure they were functioning properly. After refilling the tank, I restored power to the unit and tested it for proper operation. The water heater is now heating efficiently, and the customer has a steady supply of hot water. The system is working perfectly.
Brandon B.
I recently completed a service call in McCalla on a Goodman AC unit that was not cooling. Upon inspection, I identified that the capacitor, hard start kit, and contactor required replacement. I carefully removed the faulty components and installed new, manufacturer-approved replacements. In addition to the component replacement, I inspected and tightened all electrical connections to ensure optimal performance. After completing the repairs, I thoroughly tested the system, verifying that the unit was operating efficiently and cooling as expected. The AC is now fully restored to proper working condition.
Brandon B.
I was called to a new customer's home in Bessemer to install a water tap in the kitchen. After assessing the situation, I carefully removed the old tap and installed the new one, ensuring all plumbing connections were secure and up to code. I tested the tap to confirm proper water flow and function. Once the installation was complete, I thoroughly cleaned the work area and ensured the customer was satisfied with the results. The installation went smoothly, and the customer expressed their satisfaction with the professional service provided.
Brandon B.
I was called to a home to repair a plumbing line that was leaking. I found that the drain was clogged and causing the leak. I removed the clog and repaired the pipe. The homeowner was very happy with the work and thanked me for my help.
Brandon B.
I was hired to install a Big Ass Fan in a large warehouse. The fan was 12 feet tall and weighed over 1000 pounds. I had to use a crane to lift the fan into place and then secure it to the ceiling. The installation process was challenging, but I was able to complete it successfully. The fan provided excellent ventilation for the warehouse and helped to keep the employees cool and comfortable.
Brandon B.
I was called to a home to repair a 3 ton split Trane heat pump. Upon arrival, I found that the unit was not cooling the home properly. I diagnosed the issue as a faulty compressor. I replaced the compressor and the unit was back up and running in no time. The customer was very happy with the service and thanked me for my prompt and professional service.
