Expert Furnace, AC, and Air Quality Solutions for the Elkton Community
As a homeowner in Cecil County, you know that the weather can be unpredictable. From damp, foggy mornings near the Elk River to freezing winter nights, you need an HVAC system that is always mission-ready. Moon Air is honored to be the leading HVAC contractor in Elkton, MD, serving our neighbors with a jovial spirit and expert precision since 1985.
Our base of operations is rooted in the heart of this community, and we treat every service call like we are helping out a friend. We understand that a broken furnace or a leaking AC unit is a major stressor. That’s why our "Moon Rescue" teams are always in orbit, ready to provide fast, honest, and professional help when you need it most.
Need help in Elkton, MD? Contact the Moon Man today at 410-392-9350 or online.
Stellar Services for Elkton Homes
Whatever your home comfort needs may be, Moon Air has the technology and the talent to handle the job. As your go-to HVAC contractor in Elkton, MD, we specialize in:
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Oil-to-Gas Conversions: Tired of expensive oil deliveries? We can help you switch to clean-burning, efficient natural gas.
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Emergency Heating Repair: Our teams are available 24/7 to ensure you never have to spend a winter night shivering.
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Whole-Home Air Purifiers: We install advanced filtration systems and UV lights to ground microscopic "space invaders" like bacteria and viruses.
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Duct Sealing with Aeroseal: We find the hidden leaks in your ductwork and seal them tight, helping you save significantly on your energy bills.
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Annual Maintenance Club: Join our club for proactive "pre-flight" checkups that prevent breakdowns before they happen.
The Moon Air Difference: Caring for Cecil County
Choosing an HVAC contractor in Elkton, MD, shouldn't feel like a gamble. At Moon Air, we remove the guesswork with our transparent pricing and our upbeat attitude. We genuinely care about your satisfaction, which is why our technicians take the time to explain every repair in plain English—no confusing jargon allowed.
We are proud to offer Amana heating and cooling systems, known for their industry-leading warranties and durability. When you pair high-quality equipment with our "out-of-this-world" service, you get a home environment that is comfortable, healthy, and affordable to run.
Don’t stay stuck in the cold! Contact the Moon Man today at 410-392-9350 or online and experience the best HVAC contractor in Elkton, MD!
"Out of this world service for down to earth prices!"
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express happiness with the quality of work performed, emphasizing thoroughness, professionalism, and expertise demonstrated by the service technicians. A recurring theme is the value placed on clear communication, with multiple reviewers highlighting how technicians patiently answered questions and provided detailed explanations of the services and systems. The courteous and professional demeanor of the staff is frequently praised, contributing to a strong sense of trust and confidence in the company. Customers also appreciate the cleanliness and efficiency of the work, noting that technicians completed tasks without creating disruption. The ability to diagnose and resolve issues quickly, even during challenging circumstances, is another positive trend that emerges. Overall, the reviews convey a tone of genuine satisfaction and strong recommendation, with customers expressing confidence in the company's reliability and the quality of service they received. We are so glad to hear that you had a good experience..
Recent Jobs and Reviews in Elkton, MD
Our Local Reviews by City
Job Locations and Reviews
Upon inspection, the air conditioning system was operational but not cooling effectively. The condenser coils were heavily soiled, which was impeding performance. Additionally, the system was low on refrigerant. I cleaned the condenser coils to ensure accurate refrigerant readings. However, it was discovered that there is a leak in the refrigerant circulation system, which needs to be repaired before any refrigerant can be added. The customer has opted for the Gold Club, and I quoted for the leak search and repair. Currently, the air conditioning remains non-functional.
Today, I attended to a gold club member's service request. Upon starting the cleaning, I identified an issue with the outdoor unit not shutting off. I promptly contacted Tech Support, and the problem was successfully resolved during my visit. Unfortunately, due to time constraints, the cleaning could not be completed. Rest assured, the system is now functioning correctly without any error codes, and we will reschedule the cleaning at a later time.
Upon receiving the customer's concern about a lack of air in a specific bedroom, I conducted a thorough inspection of the trunk duct system. Upon examination, it was discovered that the airflow was completely obstructed on that side of the house. This obstruction was preventing proper air circulation to the affected area. I carefully navigated through the ductwork, identifying and resolving the blockage. By clearing the obstruction, I successfully restored the airflow, ensuring that the bedroom now receives adequate ventilation. The customer's satisfaction was achieved by addressing the root cause of the issue and restoring optimal air circulation.
a 10x16 and an 8x8. Additionally, I returned a 10x18 item and dropped off another 10x18 at the designated location. Each task was completed with precision, ensuring all materials were handled carefully and delivered on time. The job required careful attention to detail and efficient time management to ensure a smooth process.
Upon arrival, the AC unit was non-operational. Upon inspection, the voltage distribution system was found to have failed, causing the unit to shut down. I replaced the faulty voltage distributor and thoroughly checked all electrical components. All connections, voltages, and amps were verified to be within specifications. The system is now fully operational, and a preventive maintenance schedule is set for Tuesday. No payment was required due to warranty coverage, and the air filter is new. Job completed under WO-TNFR672067, Task Code 07501.
I performed a thorough cleaning and inspection of the air conditioning system, including the mini split head, outdoor unit, central air handler, and outdoor heat pump. The evaporator and condenser coils, as well as the unit cabinets, were cleaned to ensure optimal airflow and heat transfer efficiency. All high- and low-voltage wiring and electrical connections were inspected and found to be secure with no visible defects. The condensate drains and safety controls were tested and verified to be functioning properly. The systems were operated and tested in both cooling and heating modes. A new voltage enhancement system was installed, and a drain pan treatment was added to prevent future buildup. All services were completed successfully.
I installed new combustion parts and accessories to enhance flame rectification. The system is now operational, but efficiency remains suboptimal. To ensure safety, I have shut off the propane supply to the unit. I will notify you when the next steps are scheduled. The new components were carefully selected and installed to improve performance, but further adjustments may be necessary. I will provide a detailed report on the current status and recommend any additional actions required to achieve optimal efficiency.
I successfully rejuvenated the heat transfer system, addressing both heat transfer and odor elimination issues. I meticulously checked the system to ensure proper operation and confirmed that it is currently running efficiently. I informed the customer about the importance of regular maintenance to sustain optimal performance. My expertise ensured that the system was restored to its intended functionality, providing a reliable and efficient service.
Everyone at moon has been GREAT
30 PM, lasting about five minutes. Upon power restoration, the AC did not function. He attempted to reset the unit by turning off the power, but it remained non-operational. After approximately two hours, the unit started working again. I checked the thermostat for faults and reviewed the communication logs, noting issues at 7:38 PM. The last recorded fault was at 8:15 PM. Upon arrival, I confirmed the outdoor voltage was 230, and the system was running properly.
During the maintenance check, an error code E7 was identified, indicating issues with the exhaust removal system and the main electronic control circuit system. The line voltage was measured at 241V, which is within the acceptable range. Upon inspection, the double pole 20amp breaker in the panel box was found to be in good condition. Further diagnostics revealed that the fault was due to a malfunctioning sensor in the exhaust system and a disrupted connection in the electronic control circuit. The sensor was replaced, and the connection was re-established, ensuring both systems functioned correctly. Post-repair tests confirmed the resolution of the error code E7.
I successfully diagnosed and resolved an issue with the unit, ensuring it was fully operational. Upon arrival, I conducted a thorough inspection and identified a malfunctioning component. After replacing the faulty part, I performed a series of tests to confirm the unit was running smoothly. I also took the time to clean and organize the area around the unit, ensuring everything was in proper working order. The unit is now fully functional, and I provided the customer with detailed instructions on its maintenance and usage. This comprehensive approach guarantees the unit will continue to operate efficiently.
Upon arrival, I identified that the condensate drain was obstructed, preventing proper water flow. I carefully accessed the drain and trap, discovering a significant buildup of debris. Using specialized tools, I meticulously cleared the blockage, ensuring all contaminants were removed. After confirming the drain was free of obstructions, I tested the system to verify that water was flowing smoothly. The condensate trap was also checked and cleaned to maintain optimal performance. The system is now functioning correctly, and the risk of future blockages has been significantly reduced.
I recently completed a comprehensive rejuvenation of a heat pump system for a client. The process began with a thorough cleaning of all components, ensuring that dirt, dust, and debris were removed to enhance performance. Following the cleaning, I conducted a series of tests to assess the system's functionality and efficiency. Despite the system's age, it was found to be in relatively good condition, with no immediate signs of major wear or damage. However, I did notice a slight decline in efficiency, particularly with supply temperatures. While the system is still operational, I advised that proactive repairs are not currently necessary. Regular maintenance and monitoring will help maintain its performance.
I performed a thorough cleaning and inspection of the geothermal heat pump air conditioning system. Tasks included cleaning the evaporator coils and unit cabinet to ensure optimal airflow and efficiency. I inspected all wiring and electrical connections, finding bacterial growth on the wires and recommending a UV light. The condensate drain and safety controls were tested and verified. The system was operated in both cooling and heating modes. The air filter was changed, and the ΔT was 23°F. I also installed a new voltage enhancement system and a pan treatment to prevent future buildup. The system is now operating within normal specifications.
I performed a thorough cleaning and inspection of the air conditioning system. The evaporator and condenser coils, along with the unit cabinets, were cleaned to ensure optimal airflow and heat transfer efficiency. I inspected all high- and low-voltage wiring and electrical connections, finding them secure with no visible defects. The condensate drains and safety controls were tested and verified to be functioning correctly. The system was operated and tested in both cooling and heating modes.
The air filter was changed, and the ΔT was measured at 23°F. The drain line was clear, and the water removal system passed. The heat transfer media, heat exchanger, and air distribution system were all operating within normal parameters. A faulty power reduction device was replaced, and a new 3-amp fuse was installed. The outdoor unit was also inspected, with the disconnect and power passing device tested at 240V. A new voltage enhancement system was installed, and the system was tested again in a
During the inspection, I meticulously checked the unit pressures, which appeared to be within the optimal range. I then proceeded to measure the temperature split, recording a return temperature of 70 degrees and a supply temperature of 54 degrees. These readings indicated that the system was functioning efficiently. A thorough examination of the system components revealed no abnormalities or issues. All parameters were found to be in accordance with the expected performance standards, ensuring the system operates effectively and reliably.
I successfully addressed an issue with a malfunctioning drain system. Upon inspection, I found that the primary pan was excessively full, causing water to overflow into the auxiliary pan. This overflow triggered the float switch, indicating a blockage or malfunction. I performed a thorough drain flush to clear any debris or buildup that might have been causing the overflow. The primary and auxiliary pans were cleaned and checked for proper drainage. Post-flush, I verified that the system was functioning correctly, ensuring no further overflow incidents. The job was completed efficiently, restoring the system to optimal performance.
I began by inspecting the unit codes and identified that all E codes indicated a power failure. Despite the unit's activation, it failed to stabilize the voltage. The expected voltage in the 240 DC control should be 55 VDC, but I recorded a reading of 47 VDC. This discrepancy suggests a malfunction in the system. After further analysis, it became evident that the main board in the outdoor unit needed replacement. I meticulously documented the findings and recommended the replacement of the main board to restore proper functionality. This detailed assessment ensured that the issue was accurately identified and addressed.
I conducted a thorough cleaning and inspection of the air conditioning system, including the mini split head, outdoor unit, central air handler, and outdoor heat pump. The evaporator and condenser coils, along with the unit cabinets, were cleaned to ensure optimal airflow and heat transfer efficiency. All high- and low-voltage wiring and electrical connections were inspected and found to be secure with no visible defects. The condensate drains and safety controls were tested and verified to be functioning correctly. The systems were operated and tested in both cooling and heating modes. The air filter was changed, and the ΔT was 23°F. The drain line was clear, and the water removal system passed. The heat transfer media, heat exchanger, and air distribution system were all operating within normal parameters. A fault in the voltage enhancement device was identified and replaced, and a pan treatment was installed to prevent future drain line buildup.
I conducted a thorough inspection of a heat pump system. The indoor unit operated in cooling mode, but the temperature difference (delta T) did not reach the expected 20 degrees. Initially, it was at 10 degrees, and after running for over 15 minutes, it dropped to 7 degrees. Voltages and amperage readings were within acceptable ranges, and the blower activated correctly in cooling mode. Both UV lamps were functional but nearing the end of their service life and should be replaced.
The outdoor unit also functioned in cooling mode, but the incoming voltage was higher than the recommended level at 246 volts. Additionally, the outdoor coil was slightly obstructed with grass and debris, which could affect efficiency. A detailed diagnosis by a service technician is necessary to address these issues comprehensively.
WONTF669829.
I successfully managed the renewal process for a club membership with Amanda. This involved verifying her current membership details, ensuring all necessary documentation was up-to-date, and processing the renewal fee. I also coordinated with Amanda to confirm her preferences for any additional services or benefits she wished to include in her membership. The renewal was completed smoothly, and I provided her with all relevant information regarding her updated membership status.
# Return for Installation Error
Responded to a warranty return for an HVAC installation error occurring within the six-month warranty period. Upon arrival, identified a faulty copper refrigerant line connection that had been improperly installed during the original system setup. The copper fitting showed premature oxidation and discoloration inconsistent with normal aging, indicating installation defects.
Removed the defective copper connector assembly from the outdoor condensing unit. Utilized Fieldpiece SMAN refrigerant manifold gauge set to verify system pressures and diagnose refrigerant line issues. Readings confirmed abnormal pressure levels resulting from the compromised connection. Replaced the faulty copper fitting with properly sized components and executed correct brazing procedures to ensure leak-free joints. Evacuated the system using appropriate vacuum procedures, then recharged with manufacturer-specified refrigerant to proper levels. Verified all connections tested le
Daikin DX14SA0481AB, Amana ASX160601, and Amana ANX140361AD. Voltage enhancement and distribution systems were within specs. Refrigerant pumping systems showed higher actual amps than factory LRA. Recommended adding a performance enhancement system for Daikin. Filter replacement and secure wiring checks were performed. All systems showed good resistance and line voltage.
I successfully installed a voltage monitor, ensuring it was properly calibrated and functioning. During this process, I discovered a refrigerant line leak, which requires immediate attention. The system will need to be vacuumed and recharged to maintain efficiency. The current voltage reading is between 246.8 and 247 volts. A specialized team will visit tomorrow to repair the piping and address the refrigerant issue.
Our AC went out, I called the next morning and by 1145 Greg P. arrived and was able to diagnose the problem and have us back to cool in no time. Greg was knowledgeable, professional and very personable
Very happy with the work and results from the work
Adrian and Jordan did an amazing amount of work
Howard was a wonderful representative of the Moon Air company. He performed the maintenance on my equipment, was very friendly and a pleasure to converse with.
Friendly & Fast Service
i don't get a paper bill so how do i get my account number. all i want to do is pay my bill
i use to be able to log in using the old atlanticbb account
Great Service
Greg noticed a potential problem with a part for the furnace yesterday. He ordered the part and came back to install it 24 hours later.
Greg did a fantastic job replacing our furnace circuit board. He is knowledgeable and answered all our questions. He noticed a potential problem and ordered the part.
I spent $17,000 on this heating and air conditioning system less than 2 years ago and the circuit panel goes. It has to be ordered and I have to buy three space heaters to keep warm.
Very personable
Arrived on time. Went right to heater. Did all the tests and changed all the filters. Everything was fine and we discussed their new duct sealing service. Completed everything in 1.5 hrs. Howard was extremely informative
Kyle was on time and quick to diagnose the problem.
Great customer service
Paul is fantastic. He listens to the customer and we discovered that the noise was coming from the unit mounted to the wall. They mounted the unit on a slab and it’s nice and quiet. Thank you.
Excellent service!
Excellent Service
Great service
Clay was extremely helpful and considerate of our budget and time. Absolutely perfect 5/5 experience.
Technician seem professional and knowledgeable, but I did not feel that they are friendly. Not sure if I am Asian or they had bad morning.
Excellent Service
Kyle did an excellent job installing my 2 bathroom lights and exhaust fans. I appreciate him doing it for me.
Kyle was very professional and friendly. He helped me understand what he was going to do along with the pricing for installing my bathroom light and exhaust fan.
Always a pleasure working with the Moon Air team
Great Service
