Grounding Monthly Costs & Launching Year-Round Air Purity
When the humidity levels spike near the University of Delaware or the winter winds howl across White Clay Creek, your home’s comfort system is the only thing standing between you and the elements. At Moon Air, we are proud to be the premier HVAC contractor in Newark, DE. Since 1985, our "Moon Rescue" vans have been a staple in the Newark community, providing out-of-this-world service with a jovial, down-to-earth touch.
We know that Newark homeowners value reliability and honesty. Whether you live in a historic home near Main Street or a modern build in a quiet suburb, our team treats your comfort as our primary mission. We don’t just fix heaters and air conditioners; we provide long-term solutions that keep your utility bills grounded and your family happy.
Need help in Newark, DE? Contact the Moon Man today at 410-392-9350 or online.
| System Component | The Moon Air Rescue Method | The Result |
| Cooling Engine | Precision AC Tuning & Amana Installs | Whisper-Quiet, Low-Cost Comfort |
| Indoor Air Quality | UV Germicidal Light Fields | Neutralized Bacteria & Viruses |
| Duct Infrastructure | Internal Aeroseal Fortification | 30% Reduction in Energy Waste |
Why Newark Families Trust the Moon Man
Being a local HVAC contractor in Newark, DE means more than just having a local address. It means being a part of the community. Our technicians are your neighbors—people who care about the local schools, parks, and the families who live here.
We are famous for our 100% Money-Back Guarantee. If the equipment we install doesn’t perform exactly as promised, we will remove it and refund your money. That is the kind of transparency and care that has earned us thousands of "stellar" reviews over the last four decades. Plus, with flexible financing through Green Sky, we make it easy to launch a more efficient home without breaking the bank.
Ready to upgrade your comfort? Contact Moon Air today at 410-392-9350 or online and see why we are the favorite HVAC contractor in Newark, DE!
"Out of this world service for down to earth prices!"
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express happiness with the quality of work performed, emphasizing thoroughness, professionalism, and expertise demonstrated by the service technicians. A recurring theme is the value placed on clear communication, with multiple reviewers highlighting how technicians patiently answered questions and provided detailed explanations of the services and systems. The courteous and professional demeanor of the staff is frequently praised, contributing to a strong sense of trust and confidence in the company. Customers also appreciate the cleanliness and efficiency of the work, noting that technicians completed tasks without creating disruption. The ability to diagnose and resolve issues quickly, even during challenging circumstances, is another positive trend that emerges. Overall, the reviews convey a tone of genuine satisfaction and strong recommendation, with customers expressing confidence in the company's reliability and the quality of service they received. We are happy to hear you had a positive experience!
Thanks for sharing your rating with us and the community. Thank you for sharing your kind words with us. It means the world to us and to our entire team! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
We really appreciate the amazing review.Recent Jobs and Reviews in Newark, DE
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I conducted a thorough rejuvenation of the AC system, focusing on restoring its peak performance. This involved a comprehensive inspection of all components, including the compressor, condenser, and evaporator coils. I cleaned and replaced any worn parts, ensuring optimal functionality. Additionally, I checked and balanced the refrigerant levels to maintain efficiency. The system is now operating smoothly and in excellent mechanical condition. To maintain this performance, I recommend changing the air filter every month. Regular filter changes will significantly extend the unit's lifespan and ensure consistent, efficient operation.
I conducted a comprehensive maintenance service on a heat pump system, focusing on gold club maintenance. The Delta T was measured at 22 degrees, and the filter was replaced, with the date noted on the solice air filter replacement log. Voltages and amps were verified to be within acceptable ranges, and all wire connections were inspected for secure attachment. The interior of the air handler and the indoor coil drain pan were meticulously cleaned. A level one blower cleaning was executed, and I suggest installing a small pan treatment in the indoor coil drain pan for added protection. The outdoor unit was tested in cooling mode, with voltages and amps confirmed to be within range. The outdoor coil was sprayed with water to ensure it was free from debris.
During the AC maintenance, I thoroughly inspected all electrical connections, voltage, and amperage. I discovered that the voltage distributor was out of manufacturer specifications and was failing. The system's deltaT was low at 15 degrees, indicating a shortage of refrigerant 410A. This condition will lead to longer run times, potential freezing, and increased energy bills due to the refrigerant leak. The customer opted not to temporarily fix the system and requested an estimate from a field supervisor for a complete HVAC replacement. I also replaced the customer-provided air filter and checked the heat exchanger. A smoke test revealed signs of deterioration, and the furnace venting was incorrectly installed.
Complete
I conducted a thorough maintenance check on the AC equipment. All components were found to be in good condition. However, the liquid line dryer showed signs of rusting and is expected to fail soon, which could cause operational issues. Pressure, amps, and voltage readings were all within normal limits. The coil, drain pan, and condensate drain were clean, and the condensate pump was functioning properly. Additionally, I flushed the water heater and ensured all connections were secure, with no loose connections found.
Completed comfort call inspection of residential HVAC system. Documented electrical service panel showing Cutler-Hammer/Eaton 150-amp main breaker with dual columns of circuit breakers in proper operating condition. Panel exhibited clean, well-maintained condition with no visible corrosion or damage. Inspected outdoor Lennox air conditioning condenser unit installed on concrete pad with proper electrical disconnect and conduit installation. Unit positioned against brick exterior with adequate clearance and proper landscaping maintenance around equipment.
Job completion report for WO-TNFR669626 involved a comprehensive rejuvenation of an AC system. The process began with a thorough cleaning of the system components, ensuring all dirt and debris were removed. Following the cleaning, a detailed test was conducted to assess the system's performance. During testing, it was discovered that the voltage enhancement system was operating outside its specified range. A repair was recommended, and the Band-Aid option was selected to address the issue. This repair not only rectified the voltage problem but also improved the efficiency of the supply temperature within the home, reducing the likelihood of future service calls during the peak summer season.
I conducted a comprehensive maintenance service on the mini split system. First, I removed the head covers to access the internal components. I meticulously cleaned the evaporator coils, ensuring each of the four coils was free from dust and debris. Additionally, I cleaned the remaining evaporator coils and all filters to enhance system efficiency. I inspected and confirmed the integrity of all electrical connections, ensuring they were secure and functioning correctly. The unit was then wiped down to a pristine condition. I verified the incoming voltage, which was measured at 239v, and confirmed that all system operations were running normally. The maintenance was completed to the highest standards, ensuring optimal performance of the mini split system.
WO-TNFR669163 and WO-TNFR669159 involved addressing an icing issue on circuit 2. Upon inspection, dirty filters, an evaporator coil, and a condenser coil were found, both over 2 inches thick. The fine graphite particles bypassed the filters, accumulating in the middle of the coils. To resolve this, the evaporator and condenser coils were cleaned twice using appropriate chemicals. After thorough checks, the system was confirmed to be operating within specifications. To prevent future issues, it is recommended to implement more frequent filter changes and coil cleanings at each filter change. Additionally, a discussion with the General Manager is suggested to explore alternative filtration options for the building to reduce strain on the HVAC systems.
Completed comfort call inspection of HVAC system and crawl space area. Documented existing conditions including sagging ductwork, exposed electrical wiring along floor joists, moisture staining on concrete floor, and loose insulation material. Photographed electrical panel showing available breaker capacity and current circuit configuration. Advised on observed deficiencies requiring attention for proper system operation and safety compliance.
I conducted a thorough rejuvenation of the AC system, including a comprehensive cleaning and testing. Despite its age, the system is performing well mechanically. However, the outdoor unit's voltage enhancement and distribution systems are out of range, and a support item has failed. This affects efficiency, confirmed by meter readings. The high voltage box is deteriorating, likely due to age, and I recommend its replacement. Repair options range from $1441 to $2161, with varying warranties and services. High voltage box repair is priced at $579.
I successfully completed a customer renewal for a membership club. This involved verifying the customer's current membership details, updating their contact information, and ensuring all necessary documentation was in order. I also reviewed the membership benefits and answered any questions the customer had. The renewal process was completed smoothly, and the customer was satisfied with the service provided. This ensured their continued membership and access to all club amenities.
I recently completed a comprehensive rejuvenation of an AC system for a club. The process began with a thorough cleaning of all components, including the evaporator and condenser coils, air ducts, and filters. I meticulously inspected the system to identify any areas that required attention. After cleaning, I conducted a series of tests to ensure the system was functioning optimally. This included checking refrigerant levels, electrical connections, and overall performance. The system is now operating efficiently, with no major concerns. To maintain this efficiency, I recommend changing the air filter monthly. This proactive measure will help prevent future issues and ensure the system continues to perform at its best.
WO-TNFR666750
We recently completed a comprehensive HVAC installation project, integrating a 7.5-ton rooftop unit, a 5-ton split system, and a 24k BTU mini split. Our team meticulously installed the rooftop unit, ensuring optimal placement and secure mounting. The split system was carefully configured to provide efficient cooling and heating. Additionally, the mini split was installed to enhance comfort in specific areas. Following installation, we installed the necessary registers and performed a thorough startup to ensure everything functioned correctly. The project was completed on schedule, starting on May 22nd.
He came over gave a detailed estimate, looked at everything and gave multiple options
Completed comfort call inspection of residential HVAC system. Documented air handler unit in mechanical closet showing normal condensation on refrigerant lines and supply ductwork, indicating proper system operation in cooling mode. Inspected attic ductwork installation and verified flexible supply duct routing and insulation integrity throughout accessible areas of the home.
I installed a tankless water heater system, starting by shutting off the incoming water and draining the tank. I used a sediment flush to clear debris and mineral deposits, followed by two rounds of flushing with incoming water for five minutes each. After opening the incoming water for two minutes, I opened the outgoing ball valve and allowed faucets to run to release trapped air. Additionally, I replaced the air ranger pads as requested. The system is now operating according to manufacturer specifications.
I conducted a thorough maintenance check on the gas furnace's AC components, achieving a Delta T of 20 degrees. The old filter was replaced with a new one, which I labeled with the current date. I verified that all voltages and amps within the unit were within acceptable ranges. The interior of the unit and the indoor coil drain pan were meticulously cleaned using appropriate cleaning agents. I also recommend installing a drain pan treatment for the indoor coil to prevent future issues. The condensate line was flushed to remove any debris. All electrical connections were inspected and secured. The outdoor unit was tested in cooling mode, showing no error codes on the control board. However, the voltage enhancement system was found to be out of range, and I recommend replacing it. The outdoor coil was sprayed with water to dislodge any debris from the fins.
I successfully completed the replacement of the thermostat as per work order TNFR666750. The process began with a thorough inspection of the existing system to identify any issues. After confirming the need for replacement, I carefully removed the old thermostat, ensuring no damage to the surrounding area. I then installed the new thermostat, making sure all connections were secure and the unit was properly calibrated. The system was tested to confirm optimal performance, and I provided the customer with detailed instructions on its usage.
I inspected the installation, measuring temperature splits. The upstairs unit showed a 23-degree split, while the downstairs unit had a 22-degree split. I then checked the outdoor units' pressures and temperatures. The upstairs unit displayed 256 over 119 with 8 degrees of subcooling, and the downstairs unit showed 264 over 118 with 7 degrees of subcooling. Both units were functioning correctly.
I successfully completed a club renewal for Amanda, ensuring all membership details were updated and accurate. This involved verifying her personal information, confirming her membership status, and processing the renewal fee. I also reviewed and updated her preferences and benefits, ensuring she received the most current offerings. Additionally, I provided Amanda with a detailed summary of her membership, including any upcoming events and services available to her. The renewal process was completed efficiently, and Amanda was informed of her updated membership status.
I performed a comprehensive rejuvenation on an AC system, ensuring it was thoroughly cleaned and tested for optimal efficiency. During the service, a failed heat exchanger within the furnace was identified, which is covered under the manufacturer's warranty. I informed the customers and shut off the gas supply to the furnace. After the necessary materials arrived, I replaced the heat exchanger and conducted a detailed check using a combustion analyzer. Additionally, I performed a complete house CO sweep with the combustion analyzer, confirming everything was running normally. Finally, I verified both the heating and cooling operations before leaving the site.
Upon arrival, I assessed the customer's concern regarding the indoor fan, which was continuously running despite the system being off. After a thorough inspection, I identified that the thermostat was malfunctioning, causing the fan to operate independently of the system's settings. I explained to the customer that the thermostat needed to be replaced to resolve the issue. I proceeded to carefully remove the old thermostat, ensuring all connections were safely disconnected. I then installed the new thermostat, making sure it was properly configured and tested to ensure it was functioning correctly. The fan now operates as intended, and the customer is satisfied with the resolution.
I conducted a thorough AC maintenance check, evaluating system operations and inspecting all electrical connections. Upon discovering that the voltage distributor was out of range, I informed the customer. Given the age of the York unit and its current operational status, I recommended replacing the voltage distributor to ensure continued functionality. Although the system is overdue for a full replacement, it is currently performing within its design parameters, with an 18-degree temperature difference. The work order number for this service is WO-TNFR665569.
I met with the balancing crew to guide them on equipment locations and provided assistance throughout the process. Both the Lab and cafeteria units were balanced and are now operating according to specifications. I checked all voltages, amps, and connections upon startup, ensuring they were stable relative to each other and to ground. The AC system's Stage 1 and Stage 2 functions were verified to be normal, with a Delta T of 18 degrees. Condensation and drainage were operating correctly. I restarted the heater to confirm proper operation and vented the heat exchanger from the rooftop. All systems are running as per manufacturer specifications. I informed Adriano and Jen that any future service calls related to chocolate are not covered under warranty due to unique circumstances. Paul will provide estimates for HEPA filtration and a complete HVAC maintenance estimate. The job is now complete.
We had Chris come out to fix our AC during the hottest day of the year, and he was an absolute first class professional. 10/10 would recommend
He did a clean job no mess in my home, he explains everything to me
Ben was professional and through - took the time to fully explain what he had to do
The guys were great. They were efficient, cleaned up everything, explained the new equipment, finished on time.
Everyone at Moon is very friendly, knowledgeable, attentive and does great work! Have enjoyed working with them for years.
This was an installation error. Paul diagnosed and fixed it is minutes.
Excellent service!
On time and did a great job serving our unit
Kyle came up with a good alternative to my service issue.
This is the 2nd time he has done work for me.
I highly recommend him.
Paul was very thorough. Very professional.
Good service
Excellent service as always!
Punctual and professional, extremely happy with the experience
good serviceman
I was very happy to have Kyle as my electrician. He seemed knowledgable & was very helpful to his apprentice & other workers when they would call him for advice.
He deserves a very nice year end bonus.
Greg was GREAT! Very thorough, very efficient, explained everything well.
Clay was an excellent service person. He is dedicated to his work and the customer. Completely satisfied with his work.
Excellent service
Great Job
After completing work on the furnace, the technician came up from the basement holding a very bent air filter and claimed that the system had caused this deformation. I have checked and changed my filters for many years now and last checked it two weeks prior to the service visit. It was in fine shape. ( I worked in a mechanical testing lab for years and am familiar with routine maintenance and repair of equipment.) Found this whole situation very dismaying and disappointing. This technician is no longer welcome in my home. This type of behavior, I assume done in a misguided effort to ‘up sell’ product, reflects very poorly upon your business.
Steve was fantastic. Knowledgeable, helpful, prompt, customer focused, and kind.
I really enjoyed working with him and would recommend
Clay is great. Arrived early, got to the root of the issue quickly, good technical explanations, and helpful
Great job!
Josiah is very professional and knowledgeable with his craft. I was also amazed how Josiah and Brad worked non stop from the moment they arrived. Both did a great job! At the end of it, Josiah was very thorough in explaining every detail of my new unit with me. Overall, I am impressed with how Moon Air conducted their business. I’m very happy with the price and the service that I received.
