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New Castle, DE’s Trusted HVAC Contractor for Historic Comfort

Moon Air's Rescue Mission for Older Homes

Living in New Castle means living with history. However, Colonial-era charm often comes with "Stone Age" HVAC issues. Thick masonry walls, narrow crawlspaces, and aging ductwork make it incredibly difficult for standard heating and cooling units to perform. Moon Air is the HVAC contractor in New Castle, DE that specializes in "Retro-Fit" engineering—bringing 21st-century comfort to historic settings without compromising the home’s integrity.

Call the Moon Man at 410-392-9350 or reach out online.

The "New Castle Protocol" for Interior Wellness

  1. Atmospheric Scrubbing: Older homes tend to trap more "space dust" and allergens. We install active air scrubbers that send out ions to neutralize pollutants on surfaces and in the air you breathe.

  2. Fuel Conversion Logistics: Tired of the oil delivery shuttle? We specialize in helping New Castle homeowners switch to clean-burning, high-efficiency natural gas or electric heat pump systems.

  3. High-Performance Sealing: We use aerosolized sealant to traverse the complicated, winding ductwork of older New Castle properties, plugging energy leaks that are physically impossible to reach by hand.

Experience the Moon Air Difference

Why do your neighbors call us the most caring HVAC contractor in New Castle, DE? It’s because we treat every customer like family. We offer transparent, flat-rate pricing so you never have to guess what a repair will cost. Backed by our Maintenance Club for proactive care and incredible parts and labor warranties, we ensure your home is a sanctuary of comfort all year long.

Don’t let the humidity ground your comfort! Call the Moon Man today at 410-392-9350 and work with the best HVAC contractor in New Castle, DE!

"Out of this world service for down to earth prices!"

Recent Jobs and Reviews in New Castle, DE

Rated 5.0 out of 5 stars based on 40 customer reviews

Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express happiness with the quality of work performed, emphasizing thoroughness, professionalism, and expertise demonstrated by the service technicians. A recurring theme is the value placed on clear communication, with multiple reviewers highlighting how technicians patiently answered questions and provided detailed explanations of the services and systems. The courteous and professional demeanor of the staff is frequently praised, contributing to a strong sense of trust and confidence in the company. Customers also appreciate the cleanliness and efficiency of the work, noting that technicians completed tasks without creating disruption. The ability to diagnose and resolve issues quickly, even during challenging circumstances, is another positive trend that emerges. Overall, the reviews convey a tone of genuine satisfaction and strong recommendation, with customers expressing confidence in the company's reliability and the quality of service they received.

Job Locations and Reviews

Adrian D.
Adrian D. Checked in
Upon arrival, the indoor temperature was set to and running at 74°F. I conducted a thorough leak search on both the outdoor unit and indoor coil using bubble and inficon leak search methods, finding no leaks. The Delta T was initially 16°F, with the outdoor unit showing 24°F subcooling and pressures of 390 on the high side and 176 on the low side, indicating a slightly overcharged system. With the system off, the ambient temperature rose to 77°F within 35 minutes. I removed 2.4oz of refrigerant until the subcooling stabilized at 11.2°F. After running the system for 15 to 20 minutes, I rechecked the Delta T, which improved to 19°F. The subcooling remained steady at 11.0°F, and the thermostat temperature set to 74°F resulted in a 1°F drop in ambient temperature over 15 to 20 minutes. The thermostat reading was 74/76°F. No fault codes or leaks were detected, and all system parameters are within normal manufacturer specifications.
New Castle, DE 19720
Review
Excellent and knowledgeable service man
Fran - New Castle, DE 19720
Matt P.
Matt P. Checked in
We completed a comprehensive rejuvenation of the club system. This involved a thorough cleaning of all components, ensuring that dirt, debris, and any potential contaminants were removed. Following the cleaning, we conducted extensive testing to verify the system's functionality and efficiency. Our tests confirmed that the system is operating smoothly without any issues. We meticulously inspected each part to ensure everything was in optimal condition. No concerns were identified during our assessment. We will notify the office, and they will coordinate the next scheduled cleaning.
New Castle, DE 19720
Rich R.
Rich R. Checked in
I meticulously documented the damages and dirt left at the job site by taking clear and detailed photographs. Ensuring no evidence of our work was overlooked, I collected a drop cloth, a duct cleaning remote, and various tools that were left behind. Each item was carefully gathered and secured, ensuring that the site was left in a clean and organized state. My attention to detail ensured that all equipment was accounted for and returned to its proper place, maintaining the highest standards of professionalism and efficiency.
New Castle, DE 19720
Tammy A.
Tammy A. Checked in
WO-TNFR639829
New Castle, DE 19720
Josephe A.
Josephe A. Checked in
AC replacement
New Castle, DE 19720
Completed comfort call for customer interested in new HVAC system replacement. Documented existing equipment condition including older air handler with visible wear and dust accumulation, electrical panel with Cutler-Hammer breaker configuration, and current ductwork layout in mechanical room. Customer expressed preference for specific installation technician to perform future system installation work if proceeding with equipment upgrade.
Completed comfort call for customer interested in new HVAC system replacement. Documented existing equipment condition including older air handler with visible wear and dust accumulation, electrical panel with Cutler-Hammer breaker configuration, and current ductwork layout in mechanical room. Customer expressed preference for specific installation technician to perform future system installation work if proceeding with equipment upgrade.
Steven P.
Steven P. Checked in
Completed comfort call for customer interested in new HVAC system replacement. Documented existing equipment condition including older air handler with visible wear and dust accumulation, electrical panel with Cutler-Hammer breaker configuration, and current ductwork layout in mechanical room. Customer expressed preference for specific installation technician to perform future system installation work if proceeding with equipment upgrade.
New Castle, DE 19720
Howard M.
Howard M. Checked in
Found faults with the voltage distribution system. Voltage distribution system contacts are severely pitted and rusted. Found incoming 208V–240V line voltage wiring is dry rotted and needs to be replaced. This condition presents a safety issue with the system. Electrical safety circuit fuses are failed and require replacement. Voltage distribution system also requires replacement due to the condition of the contacts and overall deterioration. Refrigerant pumping system readings: R2/C = 5.9 amps R2/S = 17.1 amps S2/C = 5.9 amps Refrigerant pumping system megaohm reading is below 20 megaohms, indicating a faulty refrigerant pumping system. Line voltage measured at 241V. Checked system for refrigerant leaks; no leaks were present at this time. System is NOT functioning at completion of service. System is obsolete, approximately 36 years old, and utilizes R22 refrigerant. Replacement of the voltage distribution system, electrical safety circuit fuses, and line voltage wiring is re
New Castle, DE 19720
Paul N.
Paul N. Checked in
Bronze furnace replacement with aeroseal
New Castle, DE 19720
Clay K.
Clay K. Checked in
No heat gas warm air, checked system and found several areas of concern on the indoor heat exchange system see photos, shut off gas to the indoor system.
New Castle, DE 19720
Clay K.
Clay K. Checked in
No heat gas warm air, checked system and found several areas of concern on the indoor heat exchange system see photos, shut off gas to the indoor system.
New Castle, DE 19720
Clay K.
Clay K. Checked in
No heat gas warm air, checked system and found several areas of concern on the indoor heat exchange system see photos, shut off gas to the indoor system.
New Castle, DE 19720
Clay K.
Clay K. Checked in
No heat gas warm air, checked system and found several areas of concern on the indoor heat exchange system see photos, shut off gas to the indoor system.
New Castle, DE 19720
Clay K.
Clay K. Checked in
WO-TNFR265164, no A/C, checked system and found that the voltage enhancement system has failed, factory spec 40/5, actual 20.1/0, Installed replacement and test ran under simulated conditions, suction 125, liquid 320, operation normal at this point.
New Castle, DE 19720
Clay K.
Clay K. Checked in
WO-TNFR265164, no A/C, checked system and found that the voltage enhancement system has failed, factory spec 40/5, actual 20.1/0, Installed replacement and test ran under simulated conditions, suction 125, liquid 320, operation normal at this point.
New Castle, DE 19720
Clay K.
Clay K. Checked in
WO-TNFR265164, no A/C, checked system and found that the voltage enhancement system has failed, factory spec 40/5, actual 20.1/0, Installed replacement and test ran under simulated conditions, suction 125, liquid 320, operation normal at this point.
New Castle, DE 19720
Clay K.
Clay K. Checked in
WO-TNFR265164, no A/C, checked system and found that the voltage enhancement system has failed, factory spec 40/5, actual 20.1/0, Installed replacement and test ran under simulated conditions, suction 125, liquid 320, operation normal at this point.
New Castle, DE 19720
howardmjr22@gmail.com
howardmjr22@gmail.com Checked in
Performed club ac cleaning refrigerant pumping system factory RLA 21.8amps actual 12.2amps. Air movement system factory specs 1.4amp actual 1.10amps. voltage gateway has a resistance of 14.8ohms contacts are pitted. Voltage enhancement system factory specs 60/5uf actual 56/4.45uf below factory specs. Checked all electrical connections and harness are tight and secured. Condenser coil is clean. Delta T 25. Has some formicary corrosion starting to occur. Inside air movement system has ECM. 20X20X1 filter needs to be replaced checked all electrical wiring connectors and harness are tight and secured at this time. System is operating at end of cleaning .
New Castle, DE 19720
ben@moonservices.com
ben@moonservices.com Checked in
WO-TNFR256298 installed new main valve and two new riser valves to second floor.
New Castle, DE 19720
Amanda S.
Amanda S. Checked in
Water Heater Repair: Investigating a client's report of strange noises emanating from the water heater, our team conducted a thorough assessment. The examination revealed a sediment-laden tank as the root cause of the noises. Our technicians performed a meticulous tank drain, eliminating the sediment, and replaced a worn-out anode rod, ensuring not only quiet and efficient hot water production but also extending the lifespan of the water heating system. The client can now enjoy the tranquility of a noise-free water heater and the long-term reliability of their water heating infrastructure.
New Castle, DE 19720
howardmjr22@gmail.com
howardmjr22@gmail.com Checked in
Club cleaning rejuvenation 16X25X1 filter needs to be replaced.Air movement system has ECM motor,air movement blower wheel is clean. Exhaust removal system factory specs 2.8amps actual 2.58amps hot surface igniter .58 flame safety sensor 2.2. Inspected exhaust removal piping found no leaks. Checked gas piping for leaks found no leaks. Evaporator coil was clean checked all electrical connections are tight and secured heat rise 53 degrees system is functioning as intended at this time
New Castle, DE 19720
howardmjr22@gmail.com
howardmjr22@gmail.com Checked in
Discussed installing new water removal system and rerouting vinyl tube to washer drain to eliminate it from freezing
New Castle, DE 19720
Jack W.
Jack W. Checked in
System cleaning: changed out all 5 filters inside building. Could access the 2 indoor system because of where they were placed. Checked voltage enhancement system for newer outdoor unit which was running at 71/4uf. Factory spec is a 70/5uf. Checked voltage enhancement system on older unit which was a 55/7.5uf. It was running at 54.4/7.3uf. Both voltage gateway system were clean and clear of all debris and signs of concern. both system were up and running at normal operation at the end of the visit.
New Castle, DE 19720
kozemchakmoonservices@gmail.com
kozemchakmoonservices@gmail.com Checked in
Heat rise 16 degrees. Changed air filter. Static pressure .5inWC. coils have no leaks. Cleaned indoor fan. Indoor voltage enhancement system reads 9uf rated for 10uf and is within the allowable fault. Electric backup heat system is working properly. Indoor fan is pulling 1.6 amps. Outdoor voltage enhancement system is rated 40/5uf actual is 40/4.7uf and is within the allowable fault. Found that one of the outdoor refrigeration valve is leaking a lot of refrigerant. Outdoor system is low on charge. Outdoor refrigerant pumping system reads 1000-400 megaohms. Recommend silver repair option to replace both valves.
New Castle, DE 19720
Paul N.
Paul N. Checked in
Found fuse blown on air handler circuit board. Found pressure switch wire rubbing against tubing in outdoor unit. Repaired wire. Replaced fuse and checked operation.
New Castle, DE 19720
Paul N.
Paul N. Checked in
Checked operation of thermostats. Changed configuration in installer set up menu. Ductless system -Mitsubishi SUZ-KA09NA2 SN: 92U00606 w/ MRCH2 thermostat. According to Mitsubishi tech support, the refrigerant pumping system is bad and should be replaced. Ductless system -Mitsubishi SUZ-KA09NA2 SN:92U00608 w/ MRCH2 thermostat. Tested components and sensors. Everything is within specifications. Called tech support, unable to speak with them yet.
New Castle, DE 19720
Review
Techs were friendly and knowledgeable. Very respectful of our home and we’re great with our old dog!
Fiorucci - New Castle, DE 19720
Review
The technicians got the job quickly and my HVAC worked immediately upon completion.
Green - New Castle, DE 19720
Response from Moon Air Inc.:

Thank you for the wonderful review and for taking the time to share your feedback.

Review
Excellent service
Locke - New Castle, DE 19720
Review
Clay Kennard did a great job got ac going everything is working well for now thank you a
McClure - New Castle, DE 19720
Response from Moon Air Inc.:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
Very satisfied with the service. Very professional and excellent service.
Green - New Castle, DE 19720
Review
Greg at Moon Services is a regular at my place for furnace and A/C checkups. Always does a wonderful job.
Fiorucci - New Castle, DE 19720
Review
Everything was great. Clay is professional and friendly.
Fiorucci - New Castle, DE 19720
Response from Moon Air Inc.:

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

Review
We love your devotion, courage, and willing personality to help us. You have discovered something so important thats a matter of life and death that we immediate is jumping on top of the situation ! Thank you for saving our lives. We are eternally grateful.
Clark - New Castle, DE 19720
Review
Excellent service
Green - New Castle, DE 19720
Review
Great Service
Green - New Castle, DE 19720
Review
Excellent
Nur - New Castle, DE 19720
Review
Awesome service
Green - New Castle, DE 19720
Review
A/C Check Up
Council - New Castle, DE 19720
Review
Craig was on time. Very efficient and very polite and friendly. Would like him to be our regular guy
Newton - New Castle, DE 19720
Review
Well the price was way to high because he did not do any work to the heater
Fernandez - New Castle, DE 19720
Review
Awesome job and friendly
Wayne - New Castle, DE 19720
Review
Keith was very patient and helpful. He answered all questions we had and put us at ease. He’s a valuable asset to the company. He was honest and we appreciated that.
Hines - New Castle, DE 19720
Review
Excellent , patient and explains and answered my questions. Addressed all my concerns
Hilton - New Castle, DE 19720
Review
Great Service
Green - New Castle, DE 19720
Review
Craigs a very nice young man. He reviewed what he did he’s polite
Newton - New Castle, DE 19720
Review
A great price and good service
SaapLaoThai - New Castle, DE 19720
Review
Greg, the technician, is a regular at servicing our heater and a/c. Very prompt and neat. Always wears his protective coverings. Spends a good amount of time to do a thorough job and complete check and service of the systems. I always recommend Moon Services to anyone looking to have work done on their heating and air conditioning systems.
Fiorucci - New Castle, DE 19720
Review
Awesome service
Green - New Castle, DE 19720
Review
I wouldn’t call nyother company for service. Moon Air is efficient affordable and friendly The persons who service our have were on time,polite and efficient
Newton - New Castle, DE 19720

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